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[HTML][HTML] Artificial intelligence in information systems research: A systematic literature review and research agenda
AI has received increased attention from the information systems (IS) research community in
recent years. There is, however, a growing concern that research on AI could experience a …
recent years. There is, however, a growing concern that research on AI could experience a …
Anthropomorphism in AI-enabled technology: A literature review
Research advances in artificial intelligence (AI) capabilities have resulted in intelligent and
humanlike AI-enabled technology (AIET). The concept of anthropomorphism—the attribution …
humanlike AI-enabled technology (AIET). The concept of anthropomorphism—the attribution …
Customers' acceptance of artificially intelligent service robots: The influence of trust and culture
This study addresses two critical research gaps in human-robot interaction (HRI): the limited
systematic research on the role of trust in customers' acceptance of artificially intelligent (AI) …
systematic research on the role of trust in customers' acceptance of artificially intelligent (AI) …
Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba's Smart Warehouse
Despite heightened interest, integrating artificial intelligence (AI) into businesses remains
challenging. Recent surveys show that up to 85% of AI initiatives ultimately fail to deliver on …
challenging. Recent surveys show that up to 85% of AI initiatives ultimately fail to deliver on …
Employees' perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
The impact of the pandemic is driving the recent upsurge in service automation and the
adoption of service robots in the hospitality industry. As service paradigm and customer …
adoption of service robots in the hospitality industry. As service paradigm and customer …
What drives students' AI learning behavior: A perspective of AI anxiety
As artificial intelligence (AI) technology rapidly develops and is deployed, students
increasingly need to understand and learn AI-related skills for future employment. This study …
increasingly need to understand and learn AI-related skills for future employment. This study …
[HTML][HTML] Twitter as a predictive system: a systematic literature review
Millions of people use Twitter daily, posting thousands of messages and interacting with
their peers. This research aims to evaluate and classify the predictive potential of the Twitter …
their peers. This research aims to evaluate and classify the predictive potential of the Twitter …
[HTML][HTML] Three strikes and you are out!: The impacts of multiple human–robot trust violations and repairs on robot trustworthiness
Robots like human co-workers can make mistakes violating a human's trust in them. When
mistakes happen, humans can see robots as less trustworthy which ultimately decreases …
mistakes happen, humans can see robots as less trustworthy which ultimately decreases …
Antecedents of human-robot collaboration: theoretical extension of the technology acceptance model
Purpose This study aims to extend the technology acceptance model (TAM) to examine
whether the introduction of robots influences employees' behavioral intentions to use robots …
whether the introduction of robots influences employees' behavioral intentions to use robots …
Is her (his) gender matched or not matched with me? Gender (dis) match effect between customers and gendered service robots
This study examines whether the match between customers and gendered service robot
influences customer satisfaction towards service robots, so-called gender (dis) match effect …
influences customer satisfaction towards service robots, so-called gender (dis) match effect …