Chatbots are a promising technology with the potential to enhance workplaces and
everyday life. In terms of scalability and accessibility, they also offer unique possibilities as …

Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

Chatbots have been around for years and have been used in many areas such as medicine
or commerce. Our focus is on the development and current uses of chatbots in the field of …

This article introduces learning analytics dashboards that visualize learning traces for
learners and teachers. We present a conceptual framework that helps to analyze learning …

In this paper, we present work on learning analytics that aims to support learners and
teachers through dashboard applications, ranging from small mobile applications to …

Enrollment in online courses has sharply increased in higher education. Although online
education can be scaled to large audiences, the lack of interaction between educators and …

This article is a comprehensive literature review of student-facing learning analytics
reporting systems that track learning analytics data and report it directly to students. This …

As a human-friendly system, the artificial intelligence (AI) robot is one of the critical
applications in promoting precision education. Alongside the call for humanity-oriented …

In the realm of smart services, smart personal assistants (SPAs) have become a popular
medium for value co-creation between service providers and users. The market success of …

Understanding how machines learn is critical for children to develop useful mental models
for exploring artificial intelligence (AI) and smart devices that they now frequently interact …