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The revival of retail stores via omnichannel operations: A literature review and research framework
The increasing importance of integrated fulfillment concepts revitalizes bricks-and-mortar
stores and puts them at the center of retail operations. So-called omnichannel (OC) concepts …
stores and puts them at the center of retail operations. So-called omnichannel (OC) concepts …
The effect of retail assortment size on perceptions, choice, and sales: Review and research directions
R Sethuraman, JC Gázquez-Abad… - Journal of Retailing, 2022 - Elsevier
We perform a meta-analytic review of the effect of retail assortment size on consumer
perceptions, choice, and retail sales/share using a database comprising of 177 studies …
perceptions, choice, and retail sales/share using a database comprising of 177 studies …
The omnichannel continuum: Integrating online and offline channels along the customer journey
SA Neslin - Journal of retailing, 2022 - Elsevier
This paper provides a framework for conceptualizing omnichannel integration as a
continuum, identifies phenomena that determine how firms should position along that …
continuum, identifies phenomena that determine how firms should position along that …
[HTML][HTML] Challenges at the marketing–operations interface in omni-channel retail environments
To compete in today's omni-channel business context, it is essential for firms to co-ordinate
their activities across channels and across different stages of the customer journey and the …
their activities across channels and across different stages of the customer journey and the …
Assortment optimization in omni-channel retailing
Nowadays the majority of retail customers use multiple channels. We investigate the
assortment, space and inventory problem for an omni-channel retailer operating with …
assortment, space and inventory problem for an omni-channel retailer operating with …
[PDF][PDF] Advancing the marketing‐operations interface in omnichannel retail
Omnichannel retail has experienced enormous growth in the last decade, becoming the new
normal for many consumer products (McKinsey & Company, 2021). Many retailers have …
normal for many consumer products (McKinsey & Company, 2021). Many retailers have …
Basket data-driven approach for omnichannel demand forecasting
Omnichannel retailing has changed the purchasing behavior of customers in recent years,
especially in online shop**, which has led to higher complexity in supply chain demand …
especially in online shop**, which has led to higher complexity in supply chain demand …
Newsvendor overconfidence and advertising
X Chen, W Xu, M Wu - Omega, 2024 - Elsevier
Overconfidence, as the most robust behavioral bias, has been confirmed to be a leading
cause of human newsvendors' pull-to-center (PTC) ordering bias. Most existing studies have …
cause of human newsvendors' pull-to-center (PTC) ordering bias. Most existing studies have …
Can in-store recommendations for online-substitutive products integrate online and offline channels?
X Hu, J Qiu, J Zhao, Y Li - Journal of Retailing and Consumer Services, 2023 - Elsevier
An increasing number of multichannel retailers have adopted an offline-to-online
recommendation strategy (OORS) that provides information regarding products sold online …
recommendation strategy (OORS) that provides information regarding products sold online …
Commentary: Omnichannel from a manufacturer's perspective
KL Ailawadi - Journal of Marketing, 2021 - journals.sagepub.com
Cui et al.(2021, hereinafter Cui et al.) offer a comprehensive understanding of why the
information that marketers need to become omnichannel is so difficult to come by and how …
information that marketers need to become omnichannel is so difficult to come by and how …