Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research

LD Hollebeek, C Menidjel, M Sarstedt… - Psychology & …, 2024 - Wiley Online Library
While consumer engagement (CE) in the context of artificially intelligent (AI‐based)
technologies (eg, chatbots, smart products, voice assistants, or autonomous cars) is gaining …

Building value co-creation with social media marketing, brand trust, and brand loyalty

M Sohaib, H Han - Journal of retailing and consumer services, 2023 - Elsevier
Value co-creation has emerged as a critical challenge for fashion brands in the age of social
media. Despite its importance, scholars have not adequately explored the role of social …

[HTML][HTML] Navigating environmental challenges through Supply Chain Quality Management 4.0 in circular economy: A comprehensive review

K Nguyen, M Akbari, HT Quang, S McDonald… - Sustainability, 2023 - mdpi.com
The infusion of circular economy (CE) principles into supply chain management has
garnered significant attention from both scholars and industry professionals. Quality …

Engage to co-create! The drivers of brand co-creation on social commerce

S Nibras, TA Gunawan, GWH Tan, PS Lo… - Marketing Intelligence …, 2024 - emerald.com
Purpose Consumers nowadays are no longer bystanders in the process of production but
are proactive collaborators with the power to co-create value with brands. This study aims to …

The role of para-social relationship in live streaming virtual gift purchase: a two-stage SEM-neural network analysis

F Hou, B Li, Z Guan, AYL Chong, CW Phang - Internet Research, 2024 - emerald.com
Purpose Despite the burgeoning popularity of virtual gifting in live streaming, research lacks
an in-depth understanding of the drivers behind this behavior. Using para-social relationship …

Promoting university brand through student co-creation behaviors: the role of online brand posts

TT Vo, QH Le, LNK Duong - Journal of Trade Science, 2024 - emerald.com
Purpose This study investigates the role of social media brand posts on customer response
and whether said impacts foster engagement in brand co-creation behaviors, especially in …

Coalescence of CSR and happiness for corporate sustainability: A systematic review of literature

A Kıymalıoğlu, RM Yetkin Özbük - Management Decision, 2024 - emerald.com
Purpose The study aims to understand how corporate social responsibility (CSR) and
happiness are used together in various research studies to serve the ultimate goal of …

The more open, the better? Research on the influence of subject diversity on trust of tourism platforms

S Xu, Y Mou, Z Ding - Marketing Intelligence & Planning, 2023 - emerald.com
Purpose The continuous impact of the pandemic and the downturn of the global economy
have brought new challenges to the tourism industry. In this context, effectively attracting …

Brand posts and brand co-creation in higher education communities: a social communication process theory

QH Le, L Phan Tan, TH Hoang - Journal of Marketing for Higher …, 2023 - Taylor & Francis
Creating brand posts that stimulate customer interaction in online communities is both vital
and challenging to marketing managers. Using social communication process theoretical …

Conceptualising SME brand co‐creation

M Juntunen - International Journal of Management Reviews, 2024 - Wiley Online Library
Research on the branding of small‐and medium‐sized enterprises (SMEs), known as SME
branding, has garnered substantial interest over the past two decades. Although …