A systematic literature review of healthcare supply chain and implications of future research
Purpose This paper aims to review the healthcare supply chain (HSC) literature along
various areas and to find out the gap in it. Design/methodology/approach In total, 143 …
various areas and to find out the gap in it. Design/methodology/approach In total, 143 …
[HTML][HTML] Transforming service quality in healthcare: A comprehensive review of healthcare 4.0 and its impact on healthcare service quality
This systematic review investigates the transformative impact of Healthcare 4.0 (HC4. 0)
technologies on healthcare service quality (HCSQ), focusing on their potential to enhance …
technologies on healthcare service quality (HCSQ), focusing on their potential to enhance …
A hybrid plithogenic decision-making approach with quality function deployment for selecting supply chain sustainability metrics
Supply chain sustainability has become one of the most attractive decision management
topics. There are many articles that have focused on this field presenting many different …
topics. There are many articles that have focused on this field presenting many different …
A novel spherical fuzzy QFD method and its application to the linear delta robot technology development
Extensions of ordinary fuzzy sets have been put forward one after the other in the literature.
The latest extension is spherical fuzzy sets theory proposed by Kutlu Gündoğdu and …
The latest extension is spherical fuzzy sets theory proposed by Kutlu Gündoğdu and …
A group decision making support system in logistics and supply chain management
Purpose The paper proposes a decision support system for selecting logistics providers
based on the quality function deployment (QFD) and the technique for order preference by …
based on the quality function deployment (QFD) and the technique for order preference by …
Matching functions of supply chain management with smart and sustainable Tools: A novel hybrid BWM-QFD based method
In recent years, there is a noticeable increase in interest in supply chain smartness and
sustainability since a growing number of companies are adopting smart technologies and …
sustainability since a growing number of companies are adopting smart technologies and …
Quality function deployment: more than a design tool
Purpose This paper aims to investigate to what extent quality function deployment (QFD) can
be used in quality improvement rather than design activities. Design/methodology/approach …
be used in quality improvement rather than design activities. Design/methodology/approach …
Picture fuzzy set and quality function deployment approach based novel framework for multi-criteria group decision making method
A Singh, S Kumar - Engineering Applications of Artificial Intelligence, 2021 - Elsevier
Quality function deployment (QFD) translates customers' requirements into product design
requirements for improving quality and design of the product. Very often, customers' …
requirements for improving quality and design of the product. Very often, customers' …
Evaluation of service quality in public bus transportation using interval-valued intuitionistic fuzzy QFD methodology
This study aims to develop a quantitative assessment framework for public bus operators to
translate the passenger demands into service quality specifications. The results of a …
translate the passenger demands into service quality specifications. The results of a …
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
SS Gavahi, SMH Hosseini… - … : An International Journal, 2023 - emerald.com
Purpose Meeting the patients' requirements as customers of the health care sector is
crucially important as a social responsibility. According to the resource constraints, only an …
crucially important as a social responsibility. According to the resource constraints, only an …