A review of marketing–operations interface models: From co-existence to coordination and collaboration

CS Tang - International Journal of Production Economics, 2010 - Elsevier
Marketing and operations are two key functional areas that contribute to the success of a
firm. By acquiring and analyzing information regarding customers and competitors …

Consumer subsidies with a strategic supplier: Commitment vs. flexibility

J Chemama, MC Cohen, R Lobel… - Management …, 2019 - pubsonline.informs.org
Governments use consumer incentives to promote green technologies (eg, solar panels and
electric vehicles). Our goal in this paper is to study how policy adjustments over time will …

Randomized markdowns and online monitoring

K Moon, K Bimpikis, H Mendelson - Management Science, 2018 - pubsonline.informs.org
Online retail reduces the costs of obtaining information about a product's price and
availability and of flexibly timing a purchase. Consequently, consumers can strategically …

Advance selling and advertising: A newsvendor framework

M Wu, SX Zhu, RH Teunter - Decision Sciences, 2021 - Wiley Online Library
Many firms offer consumers the opportunity to place advance orders at a discount when
introducing a new product to the market. Doing so has two main advantages. First, it can …

Dynamic pricing with strategic customers

J Gönsch, R Klein, M Neugebauer… - Journal of Business …, 2013 - Springer
This paper provides an overview of the literature on dynamic pricing with strategic
customers. In the past, research on dynamic pricing was mostly concerned with optimally …

Advance selling policies with stochastic consumer valuations and advertising effects: dynamic pricing and inventory decisions

Y Bai, H Li, M Gu - International Journal of Production Economics, 2024 - Elsevier
Advance selling enables consumers to order new products before their release, ensuring
prompt deliveries upon release. Retailers benefit from advance selling by boosting total …

The influence of online reviews on the purchasing decisions of travel consumers

QM Wu - Sustainability, 2024 - mdpi.com
In this study, we investigate the impact of online review characteristics on consumers'
purchasing decisions in the context of spatial distance. We consider the product experience …

Quick response under strategic consumers with high-price and stockout regrets

H Wang, C Bai, B Lev, W Chen - Computers & operations research, 2024 - Elsevier
This paper studies optimal pricing and inventory decisions of a perishable goods vendor in a
traditional replenishment and quick-response system context—with the vendor offering …

Designing competitive loyalty programs: a stochastic game-theoretic model to guide the choice of reward structure

A Gandomi, A Bazargan, S Zolfaghari - Annals of Operations Research, 2019 - Springer
We develop a game-theoretic model to guide the choice of the reward structure in customer
loyalty programs. We model a duopoly market in which one firm adopts a loyalty program …

Pricing, replenishment, and timing of selling in a market with heterogeneous customers

S Anily, R Hassin - International Journal of Production Economics, 2013 - Elsevier
We consider a deterministic pricing and replenishment model in which the retailer advertises
a fixed price and the selling schedule, and customers can advance or delay their time of …