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Customer engagement and online reviews
R Thakur - Journal of Retailing and Consumer Services, 2018 - Elsevier
This study aims at understanding the role of customer engagement in writing online reviews
by shoppers with specific focus on mobile devices for shop**. Mobile devices are …
by shoppers with specific focus on mobile devices for shop**. Mobile devices are …
The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions
This study extends the “Uses and Gratifications” approach (U&G) from a web context to a
new one, ie mobile applications. It seeks to investigate the effect of the key benefits …
new one, ie mobile applications. It seeks to investigate the effect of the key benefits …
Effects of freemium strategy in the mobile app market: An empirical study of google play
This paper examines the effect of the freemium strategy on Google Play, an online
marketplace for Android mobile applications. By analyzing a large panel data set consisting …
marketplace for Android mobile applications. By analyzing a large panel data set consisting …
[PDF][PDF] From free to fee: exploring the antecedents of consumer intention to switch to paid online content
Z Li, Y Cheng - Journal of Electronic Commerce Research, 2014 - jecr.org
As a hybrid revenue model seems better for generating revenue for online content providers
than purely either an advertising revenue model or a pay-for-content model, many online …
than purely either an advertising revenue model or a pay-for-content model, many online …
Social media and brand purchase: Quantifying the effects of exposures to earned and owned social media activities in a two-stage decision making model
This study investigates the effects of exposures to earned and owned social media activities
and their interaction on brand purchase in a two-stage decision model (ie, likelihood to …
and their interaction on brand purchase in a two-stage decision model (ie, likelihood to …
Determinants of mobile apps' success: Evidence from the app store market
Mobile applications markets with app stores have introduced a new approach to define and
sell software applications with access to a large body of heterogeneous consumer …
sell software applications with access to a large body of heterogeneous consumer …
Online consumer review factors affecting offline hotel popularity: evidence from tripadvisor
KL **e, C Chen, S Wu - Journal of Travel & Tourism Marketing, 2016 - Taylor & Francis
The business value of online consumer reviews has emerged in recent year as one of
utmost importance for hotel marketers. This study examines how online consumer reviews …
utmost importance for hotel marketers. This study examines how online consumer reviews …
[HTML][HTML] Willingness to pay for freemium services: Addressing the differences between monetization strategies
Freemium business models are a potential monetization strategy wherein companies can
persuade consumers to buy premium services by offering a free version with limited …
persuade consumers to buy premium services by offering a free version with limited …
Impact of anonymity on consumers' online reviews
L Deng, W Sun, DP Xu, Q Ye - Psychology & Marketing, 2021 - Wiley Online Library
Extant literature has studied the relationship between identity disclosure and online
consumer reviews, yet no research has investigated the effects of the introduction of an …
consumer reviews, yet no research has investigated the effects of the introduction of an …
Do professional reviews affect online user choices through user reviews? An empirical study
With the broad reach of the Internet, online users frequently resort to various word-of-mouth
(WOM) sources, such as online user reviews and professional reviews, during online …
(WOM) sources, such as online user reviews and professional reviews, during online …