How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis

O Tokarchuk, JC Barr, C Cozzio - Tourism Management, 2022 - Elsevier
Although the crisis caused by COVID-19 has drastically reduced tourism in many renowned
destinations, the hopes of a return to normality are also associated with subdued fears of …

Exploring destination's negative e-reputation using aspect based sentiment analysis approach: Case of Marrakech destination on TripAdvisor

T Ali, B Marc, B Omar, K Soulaimane, S Larbi - Tourism Management …, 2021 - Elsevier
Tourism is entering a phase of intellectual changes characterized by consumer power's
dynamism through social media. The immense amount of internet knowledge has become …

A study of the application of weight distributing method combining sentiment dictionary and TF-IDF for text sentiment analysis

H Liu, X Chen, X Liu - IEEE Access, 2022 - ieeexplore.ieee.org
The most commonly used methods in text sentiment analysis are rule-based sentiment
dictionary and machine learning, with the later referring to the use of vectors to represent text …

Identifying hidden semantic structures in Instagram data: a topic modelling comparison

R Egger, J Yu - Tourism Review, 2022 - emerald.com
Purpose Intrigued by the methodological challenges emerging from text complexity, the
purpose of this study is to evaluate the effectiveness of different topic modelling algorithms …

Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations

E Bigne, C Ruiz, C Perez-Cabañero, A Cuenca - Service business, 2023 - Springer
This study explores the consistency between star ratings and sentiments expressed in
online reviews and how they relate to the different components of the customer experience …

Natural language processing (NLP): An introduction: making sense of textual data

R Egger, E Gokce - Applied data science in tourism: Interdisciplinary …, 2022 - Springer
With the increase in internet usage, the amount of available textual data has also continued
to increase rapidly. In addition, the development of stronger computers has enabled the …

A magic leap in tourism: Intended and realized experience of head-mounted augmented reality in a museum context

JM Bird, PA Smart, DJ Harris… - Journal of Travel …, 2023 - journals.sagepub.com
Augmented reality (AR) is an emergent technology in tourism. However, research
concerning the AR user experience is relatively scarce and seldom addresses the intentions …

Data science and interdisciplinarity

R Egger, J Yu - Applied Data Science in Tourism: Interdisciplinary …, 2022 - Springer
In parallel with the progression of technology, the tourism industry has been continuously
confronted with a large amount of data that needs to be systematically analyzed in order to …

Promoting sustainable tourism by recommending sequences of attractions with deep reinforcement learning

A Dalla Vecchia, S Migliorini, E Quintarelli… - … Technology & Tourism, 2024 - Springer
Abstract Develo** Recommender Systems (RSs) is particularly interesting in the tourist
domain, where one or more attractions have to be suggested to users based on preferences …

The extent of overtourism in some European locations using multi-criteria decision-making methods between 2014 and 2023

L Nádasi, S Kovács, A Szőllős-Tóth - International Journal of Tourism …, 2024 - emerald.com
Purpose Overtourism has been identified as a significant global problem with numbers of
negative externalities. The purpose of this paper is to contribute to the establishment of a …