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[PDF][PDF] Elevating brand loyalty: Deciphering the impact of airline service quality and customer satisfaction in Bangkok's aviation industry: Case study low-cost airlines
This research investigates the relationship between the quality of airline services, customer
satisfaction, and brand loyalty with low-cost airlines in Bangkok's aviation business. It uses …
satisfaction, and brand loyalty with low-cost airlines in Bangkok's aviation business. It uses …
[PDF][PDF] COVID-19 MEDIA DISCOURSE AND STIGMA: INSIGHTS INTO FOOD AVOIDANCE AND TRAVEL INTENTIONS
Stigma has grown in importance as a concept for understanding consumer behaviour during
crises and gaining insights into post-pandemic food and travel intentions. While previous …
crises and gaining insights into post-pandemic food and travel intentions. While previous …
[PDF][PDF] PhD Research Proposal
J Syed - 2024 - researchgate.net
Strategic alliances like SkyTeam, Oneworld, and Star Alliance help airlines expand their
networks, frequency, and customer service. Through economies of scale, these agreements …
networks, frequency, and customer service. Through economies of scale, these agreements …
Research on Service Quality Risk Evaluation Method
H Cai, R Jiang, L Xu, D Zhang, X Zheng… - … : Proceedings of the …, 2024 - books.google.com
China has entered the service economy era, the people's expectations for service quality is
higher and higher. Unlike the manufacturing industry, the process of service production is …
higher and higher. Unlike the manufacturing industry, the process of service production is …
Do We Scapegoat The Pandemic? Investigating The Changes in Satisfaction Drivers of Air Passengers With DWLS-SEM
This paper aims to investigate whether there is an alteration in the drivers of air passenger
satisfaction before and after COVID-19. We conducted the multigroup structural equation …
satisfaction before and after COVID-19. We conducted the multigroup structural equation …