User resistance in IT: A literature review

M Ali, L Zhou, L Miller, P Ieromonachou - International Journal of …, 2016 - Elsevier
User resistance is a complex phenomenon long viewed as a major constraint in successful
information technology implementation. User resistance, which can vary between passive …

The balanced scorecard: a foundation for the strategic management of information systems

M Martinsons, R Davison, D Tse - Decision support systems, 1999 - Elsevier
The balanced scorecard (BSC) has emerged as a decision support tool at the strategic
management level. Many business leaders now evaluate corporate performance by …

The relation between user satisfaction, usage of information systems and performance

M Gelderman - Information & management, 1998 - Elsevier
This study investigates the validity of two commonly used measures for the success of
information systems (is): usage and user satisfaction (us). A questionnaire survey among …

Complexity of information systems development projects: conceptualization and measurement development

W **a, G Lee - Journal of management information systems, 2005 - Taylor & Francis
This paper conceptualizes and develops valid measurements of the key dimensions of
information systems development project (ISDP) complexity. A conceptual framework is …

A principles-based enterprise architecture: Lessons from Texaco and Star Enterprise

GL Richardson, BM Jackson, GW Dickson - MIS quarterly, 1990 - JSTOR
Star Enterprise is a joint venture partnership between Texaco Inc. and the Saudi Arabian Oil
Company. Created in 1988, it became fully operational on January 1, 1989. This new …

A systemic framework for the field of information systems

CJ Bacon, B Fitzgerald - ACM SIGMIS Database: the DATABASE for …, 2001 - dl.acm.org
The main aim of this paper is to present a systemic framework of what the field of Information
Systems (IS) is about; its connecting areas and its central theme. It was born out of a search …

Information architectures: methods and practice

JC Brancheau, JC Wetherbe - Information Processing & Management, 1986 - Elsevier
The concept of an information architecture is explored as a fundamental building block
underlying the development of effective information systems. An information architecture is a …

Implications of the competing values framework for management information systems

RB Cooper, RE Quinn - Human Resource Management, 1993 - Wiley Online Library
Problems with evaluating management information systems'(MIS) effectiveness are due to
the lack of an MIS effectiveness theory. This article draws on the Competing Values …

Information quality as capstone in negotiating e-government integration, interoperation and information sharing

R Klischewski, HJ Scholl - Electronic Government, an …, 2008 - inderscienceonline.com
A core challenge of e-government integration and interoperation is the computer-supported
sharing of information. So far, e-government research has paid little attention to Information …

Building and implementing an information architecture

JC Brancheau, L Schuster, ST March - ACM SIGMIS Database: the …, 1989 - dl.acm.org
An information architecture is a personnel, organization, and technology independent profile
of the major information categories used within an organization. It provides a way to map …