[HTML][HTML] Applications of big data in emerging management disciplines: A literature review using text mining

AK Kushwaha, AK Kar, YK Dwivedi - International Journal of Information …, 2021 - Elsevier
The importance of data-driven decisions and support is increasing day by day in every
management area. The constant access to volume, variety, and veracity of data has made …

Big data and analytics in hospitality and tourism: a systematic literature review

M Mariani, R Baggio - International Journal of Contemporary …, 2022 - emerald.com
Purpose The purpose of this work is to survey the body of research revolving around big
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …

Would you enjoy virtual travel? The characteristics and causes of virtual tourists' sentiment under the influence of the COVID-19 pandemic

SN Zhang, YQ Li, WQ Ruan, CH Liu - Tourism management, 2022 - Elsevier
There are numerous arguments regarding the attitudes of different tourists and scenic
destination managers regarding virtual tourism. However, it remains difficult to understand …

Timed intervention in COVID-19 and panic buying

C Prentice, J Chen, B Stantic - Journal of Retailing and Consumer Services, 2020 - Elsevier
In view of 2020 outbreak of the pandemic COVID-19, the paper examines the relationship
between government measures for combating the pandemic and their side effects. Panic …

Big data empowered agility for dynamic, volatile, and time-sensitive service industries: the case of tourism sector

N Stylos, J Zwiegelaar, D Buhalis - International Journal of …, 2021 - emerald.com
Purpose Dynamic, volatile, and time-sensitive industries, such as tourism, travel and
hospitality require agility and market intelligence to create value and achieve competitive …

Comparative study of deep learning models for analyzing online restaurant reviews in the era of the COVID-19 pandemic

Y Luo, X Xu - International Journal of Hospitality Management, 2021 - Elsevier
Online reviews remain important during the COVID-19 pandemic as they help customers
make safe dining decisions. To help restaurants better understand customers' needs and …

Dealing with pandemics: An investigation of the effects of COVID-19 on customers' evaluations of hospitality services

F Hu, T Teichert, S Deng, Y Liu, G Zhou - Tourism Management, 2021 - Elsevier
The hospitality industry is highly vulnerable to pandemics. However, little is known about
how pandemics alter travelers' evaluations of hospitality services. Therefore, this study …

Tourism recommendation system based on semantic clustering and sentiment analysis

Z Abbasi-Moud, H Vahdat-Nejad, J Sadri - Expert Systems with Applications, 2021 - Elsevier
Numerous number of tourism attractions along with a huge amount of information about
them on web and social platforms have made the decision-making process for selecting and …

[HTML][HTML] Transformer-based deep learning models for the sentiment analysis of social media data

ST Kokab, S Asghar, S Naz - Array, 2022 - Elsevier
Sentiment analysis (SA) is a widely used contextual mining technique for extracting useful
and subjective information from text-based data. It applies on Natural Language Processing …

Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews

JM Luo, HQ Vu, G Li, R Law - International Journal of Hospitality …, 2021 - Elsevier
Robots and artificial intelligence are essential to the future of the hospitality industry, and
they are receiving increasing interest from hotel managers and researchers. However, the …