As hospitality enters the metaverse era, artificial empathy becomes essential for develo**
of artificial intelligence (AI) agents. Using the empathy cycle model, computational empathy …

Purpose: This systematic literature review (SLR) characterizes the current state of the art on
digital twinning (DT) technology in tourism-related applications. We aim to evaluate the …

The growing popularity of phygital travel, which blends virtual and physical destinations into
a unique experience, has sparked discussions on the phygital tourist experience. However …

This study investigates the development of smart tourism technology (STT) and tourism
destination image (TDI), identifying trends and research gaps in relation to STT and TDI. The …