Rise of 'lonely'consumers in the post-COVID-19 era: A synthesised review on psychological, commercial and social implications

X Wang, YD Wong, KF Yuen - International journal of environmental …, 2021 - mdpi.com
Loneliness is a pervasive problem recognised as a serious social issue, and the prevailing
COVID-19 pandemic has exacerbated loneliness to greater prominence and concern. We …

Tourophobia: fear of travel resulting from man-made or natural disasters

K Çakar - Tourism Review, 2021 - emerald.com
Purpose The purpose of this paper is to examine how crises impact overall tourist behaviour
and travel preferences in times of crisis events, both man-made and natural disasters. In …

How cute mascots affect relationships with tourism destinations: A moderated mediation model

Q Su, FS Li - Tourism Management, 2023 - Elsevier
The mascot, acting as an ambassador for a destination, plays a significant role in promoting
tourism development. However, limited research has focused on the cute features of a …

Pandemic pedagogy for the new normal: Fostering perceived control during COVID-19

CB Rippé, S Weisfeld-Spolter… - Journal of Marketing …, 2021 - journals.sagepub.com
Before the pandemic, loneliness was already a burden affecting the health and well-being of
students. The COVID-19 pandemic, with mandated isolations and closures of campuses …

Warmth or competence: Brand anthropomorphism, social exclusion, and advertisement effectiveness

F Liu, H Wei, Z Zhu, HA Chen - Journal of Retailing and Consumer Services, 2022 - Elsevier
This paper examines how social exclusion moderates the role of brand anthropomorphism
in advertisement effectiveness, its underlying mechanism, and its boundary conditions …

[HTML][HTML] Inclusive or exclusive? Investigating how retail technology can reduce old consumers' barriers to shop**

E Pantano, M Viassone, R Boardman… - Journal of Retailing and …, 2022 - Elsevier
This paper investigates older consumers in-store shop** experiences and the barriers that
they face. The aim is to understand how new retail technologies (eg, interactive in-store …

Antecedents of smartphone brand switching: a push–pull–mooring framework

J Liao, M Li, H Wei, Z Tong - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose Recent years have witnessed the increasingly fierce competition amongst
smartphone brands. Hence, smartphone firms urge to prevent current consumers from …

Evolutionary psychological consumer research: Bold, bright, but better with behavior

T Otterbring, J Sundie, YJ Li, S Hill - Journal of Business Research, 2020 - Elsevier
This special issue includes state-of-the-art papers that leverage various theories from
evolutionary psychology (EP) to shed light on important consumption-related phenomena …

Effects of tourist-to-tourist interactions on experience cocreation: A self-determination theory perspective

H Lin, M Zhang, D Gursoy - Journal of Travel Research, 2022 - journals.sagepub.com
This study explored the tourism experience cocreation process from the tourist-to-tourist
interaction (TTI) perspective using a mixed method approach. Two categories of TTIs (verbal …

Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach

J Wang, T Vo-Thanh, YH Liu, T Dang-Van… - … Technology & People, 2023 - emerald.com
Purpose On the basis of the approach-avoidance motivation theory, this study aims to
examine the role of information confusion in influencing consumer switching intention …