Abstract Service providers routinely share information about upcoming waiting times with
their customers, through delay announcements. The need to effectively manage the …

Purpose This research aims to provide a conceptual framework with the scope to assist in
establishing sustainable supply chain clusters (SCCs) by providing an instrument for …

In the platform economy, many brands have already supplied products to platforms (eg,
Amazon. com and JD. com) who operate “self-run (SR)” stores. They face the challenges of …

Two‐sided platforms have become omnipresent. In this context, firms compete not only for
customers but also for flexible self‐scheduling workers who can work for multiple platforms …

The COVID‐19 pandemic has had profound effects on grocery retailers, forcing them to
make many operational changes in response to public health concerns and the shift in …

Large‐scale platforms (LSPs) with valuation and awareness advantages have enabled
competing small‐scale platforms (SSPs) to be embedded in their platforms. This …

Consumer cancellation disrupts companies' normal operations and incurs significant costs.
This urges companies to understand the reasons for consumer cancellation. However …

Driven by technology and the demand for charging, consumers will consider the vehicle
quality and the number of charging stations when purchasing electric vehicles (EVs). This …

The phenomenon of transportation service providers (TSPs) engaging in both competition
and cooperation, commonly referred to as coopetition, has become increasingly prevalent in …

This study aimed to integrate the dimensions and elements of intra-cluster coopetition,
identify the emergence of a complementary theoretical perspective to cluster theory and …