Implementation and impacts of IT Service Management in the IT function

D MacLean, R Titah - International Journal of Information Management, 2023 - Elsevier
In recent years, organizations have made significant IT investments, including digital
transformation programs, with the aim of enhancing the quality and delivery of services, and …

Information technology investment and digital transformation: the roles of digital transformation strategy and top management

X Zhang, YY Xu, L Ma - Business Process Management Journal, 2023 - emerald.com
Purpose In the context of the digital economy, information technology (IT) investment has
become a necessary way for enterprises to transform digitally. However, why and how IT …

Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance

AS Aydiner, E Tatoglu, E Bayraktar, S Zaim - International Journal of …, 2019 - Elsevier
This study contributes to the extant literature on information management by investigating
the interrelationships between information systems (IS)-related capabilities and their effects …

[HTML][HTML] The impact of IT strategic planning process on SME performance: A systematic review

OB Molete, SE Mokhele, SD Ntombela, BA Thango - Businesses, 2025 - mdpi.com
Information technology (IT) strategic planning plays a pivotal role in enhancing the
performance of small and medium-sized enterprises (SMEs), improving operational …

Evaluation of governance and management of information technology services using Cobit 2019 and ITIL 4

E Nachrowi, Y Nurhadryani, H Sukoco - Jurnal RESTI (Rekayasa …, 2020 - jurnal.iaii.or.id
The implementation of E-government evaluation is already a necessity to know the level of
process of governance and management of service and provide improvement suggestions …

Big data analytics management capability and firm performance: the mediating role of data-driven culture

T Karaboga, C Zehir, E Tatoglu, HA Karaboga… - Review of managerial …, 2023 - Springer
The effect of big data analytics on firm performance and the effects of intermediary variables
on this relationship are not yet clearly understood. Drawing on the dynamic capability view …

Revisiting dynamic capability for organizations' innovation types: does it matter for organizational performance in China?

A Ilmudeen, Y Bao, IM Alharbi, N Zubair - European Journal of …, 2021 - emerald.com
Purpose Despite the existing literature on the impact of IT capability and innovation
capabilities, this study examines how IT-enabled dynamic capability dimensions impact on …

[HTML][HTML] The impact of IT resources and strategic alignment on organizational performance: The moderating role of environmental uncertainty

M Pashutan, N Abdolvand, SR Harandi - Digital Business, 2022 - Elsevier
Today, organizations make significant investments in information technology (IT) as a
strategic resource to achieve their goals. If these investments are managed properly, they …

Information technology (IT) governance and IT capability to realize firm performance: enabling role of agility and innovative capability

A Ilmudeen - Benchmarking: An International Journal, 2022 - emerald.com
Purpose With the ever-growing turbulent business setting, there is a great interest to study
how a firm tailors information technology (IT) capability to shape agility and innovation …

Leveraging IT-enabled dynamic capabilities to shape business process agility and firm innovative capability: moderating role of turbulent environment

A Ilmudeen - Review of Managerial Science, 2022 - Springer
Today, the business environments are ever more becoming dynamic hence, firms have to be
agile and innovative to respond to turbulence. Drawing on the multi-theoretic lens, this study …