Implementation and impacts of IT Service Management in the IT function
In recent years, organizations have made significant IT investments, including digital
transformation programs, with the aim of enhancing the quality and delivery of services, and …
transformation programs, with the aim of enhancing the quality and delivery of services, and …
Information technology investment and digital transformation: the roles of digital transformation strategy and top management
X Zhang, YY Xu, L Ma - Business Process Management Journal, 2023 - emerald.com
Purpose In the context of the digital economy, information technology (IT) investment has
become a necessary way for enterprises to transform digitally. However, why and how IT …
become a necessary way for enterprises to transform digitally. However, why and how IT …
Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance
This study contributes to the extant literature on information management by investigating
the interrelationships between information systems (IS)-related capabilities and their effects …
the interrelationships between information systems (IS)-related capabilities and their effects …
[HTML][HTML] The impact of IT strategic planning process on SME performance: A systematic review
Information technology (IT) strategic planning plays a pivotal role in enhancing the
performance of small and medium-sized enterprises (SMEs), improving operational …
performance of small and medium-sized enterprises (SMEs), improving operational …
Evaluation of governance and management of information technology services using Cobit 2019 and ITIL 4
The implementation of E-government evaluation is already a necessity to know the level of
process of governance and management of service and provide improvement suggestions …
process of governance and management of service and provide improvement suggestions …
Big data analytics management capability and firm performance: the mediating role of data-driven culture
The effect of big data analytics on firm performance and the effects of intermediary variables
on this relationship are not yet clearly understood. Drawing on the dynamic capability view …
on this relationship are not yet clearly understood. Drawing on the dynamic capability view …
Revisiting dynamic capability for organizations' innovation types: does it matter for organizational performance in China?
Purpose Despite the existing literature on the impact of IT capability and innovation
capabilities, this study examines how IT-enabled dynamic capability dimensions impact on …
capabilities, this study examines how IT-enabled dynamic capability dimensions impact on …
[HTML][HTML] The impact of IT resources and strategic alignment on organizational performance: The moderating role of environmental uncertainty
M Pashutan, N Abdolvand, SR Harandi - Digital Business, 2022 - Elsevier
Today, organizations make significant investments in information technology (IT) as a
strategic resource to achieve their goals. If these investments are managed properly, they …
strategic resource to achieve their goals. If these investments are managed properly, they …
Information technology (IT) governance and IT capability to realize firm performance: enabling role of agility and innovative capability
A Ilmudeen - Benchmarking: An International Journal, 2022 - emerald.com
Purpose With the ever-growing turbulent business setting, there is a great interest to study
how a firm tailors information technology (IT) capability to shape agility and innovation …
how a firm tailors information technology (IT) capability to shape agility and innovation …
Leveraging IT-enabled dynamic capabilities to shape business process agility and firm innovative capability: moderating role of turbulent environment
A Ilmudeen - Review of Managerial Science, 2022 - Springer
Today, the business environments are ever more becoming dynamic hence, firms have to be
agile and innovative to respond to turbulence. Drawing on the multi-theoretic lens, this study …
agile and innovative to respond to turbulence. Drawing on the multi-theoretic lens, this study …