Fake online reviews: Literature review, synthesis, and directions for future research

Y Wu, EWT Ngai, P Wu, C Wu - Decision Support Systems, 2020 - Elsevier
Fake online reviews in e-commerce significantly affect online consumers, merchants, and,
as a result, market efficiency. Despite scholarly efforts to examine fake reviews, there still …

Machine learning in marketing: A literature review, conceptual framework, and research agenda

EWT Ngai, Y Wu - Journal of Business Research, 2022 - Elsevier
In recent years, machine learning (ML) and artificial intelligence (AI) have attracted
considerable attention in different industry sectors, including marketing. ML and AI hold …

The rise of software vulnerability: Taxonomy of software vulnerabilities detection and machine learning approaches

H Hanif, MHNM Nasir, MF Ab Razak, A Firdaus… - Journal of Network and …, 2021 - Elsevier
The detection of software vulnerability requires critical attention during the development
phase to make it secure and less vulnerable. Vulnerable software always invites hackers to …

The rise of “blockchain”: bibliometric analysis of blockchain study

A Firdaus, MFA Razak, A Feizollah, IAT Hashem… - Scientometrics, 2019 - Springer
The blockchain is a technology which accumulates and compiles data into a chain of
multiple blocks. Many blockchain researchers are adopting it in multiple areas. However …

Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering

A Kumar, RD Gopal, R Shankar, KH Tan - Decision Support Systems, 2022 - Elsevier
Reading customer reviews before purchasing items online has become a common practice;
however, some companies use machine learning (ML) algorithms to generate false reviews …

Spam review detection techniques: A systematic literature review

N Hussain, H Turab Mirza, G Rasool, I Hussain… - Applied Sciences, 2019 - mdpi.com
Online reviews about the purchase of products or services provided have become the main
source of users' opinions. In order to gain profit or fame, usually spam reviews are written to …

Spam review detection using the linguistic and spammer behavioral methods

N Hussain, HT Mirza, I Hussain, F Iqbal… - IEEE Access, 2020 - ieeexplore.ieee.org
Online reviews regarding different products or services have become the main source to
determine public opinions. Consequently, manufacturers and sellers are extremely …

Resampling imbalanced data to detect fake reviews using machine learning classifiers and textual-based features

GS Budhi, R Chiong, Z Wang - Multimedia Tools and Applications, 2021 - Springer
Fraudulent online sellers often collude with reviewers to garner fake reviews for their
products. This act undermines the trust of buyers in product reviews, and potentially reduces …

Using a hybrid content-based and behaviour-based featuring approach in a parallel environment to detect fake reviews

GS Budhi, R Chiong, Z Wang, S Dhakal - Electronic Commerce Research …, 2021 - Elsevier
The financial impact of positive reviews has prompted some fraudulent sellers to generate
fake product reviews for either promoting their products or discrediting competing products …

Mgtab: A multi-relational graph-based twitter account detection benchmark

S Shi, K Qiao, J Chen, S Yang, J Yang, B Song… - arxiv preprint arxiv …, 2023 - arxiv.org
The development of social media user stance detection and bot detection methods rely
heavily on large-scale and high-quality benchmarks. However, in addition to low annotation …