Research on recommender systems typically focuses on the accuracy of prediction
algorithms. Because accuracy only partially constitutes the user experience of a …

World Wide Web technologies have transformed the design, development, implementation
and deployment of decision support systems. This article reviews and summarizes recent …

Purpose The purpose of this paper is to explore innovations in customer experience at the
intersection of the digital, physical and social realms. It explicitly considers experiences …

Mobile banking (MB) is one of the most recent innovations for financial sectors which could
have practical value to both users and banks. This study aims to explore the dimensions …

Sharing economy platforms are growing at an unprecedented rate. Travel and tourism
scholars have been focusing on customers' sharing intention, yet the literature has largely …

With Rapid progress of wireless technology, the daily life of the citizens has undergone
drastic change. They are using sophisticated devices based on latest technology for their …

The main aim of this study is to determine the factors influencing the adoption of Near Field
Communication (NFC)-enabled mobile credit card, an innovation in contactless payment for …

Abstract Recommender Systems (RSs) are software tools and techniques providing
suggestions for items to be of use to a user. In this introductory chapter we briefly discuss …

The information systems (IS) literature has long emphasized the positive impact of
information provided by business intelligence systems (BIS) on decision-making, particularly …

With the advancement of mobile devices and the emergence of Near Field Communication
(NFC) technology, payment today is a mere wave-of-the-phone. However, the adoption of …