Benefits and uncertainties of performance‐based contracting in manufacturing industries: An agency theory perspective

P Hypko, M Tilebein, R Gleich - Journal of Service Management, 2010 - emerald.com
Purpose–In view of a lack of understanding of the consequences of performance‐based
contracting (PBC), this paper aims to reveal deeper insights into the mechanisms inherent to …

Clarifying the concept of performance‐based contracting in manufacturing industries: A research synthesis

P Hypko, M Tilebein, R Gleich - Journal of Service Management, 2010 - emerald.com
Purpose–Although performance‐based contracting (PBC) is gaining importance in
manufacturing industries, corresponding research is still in its infancy. In order to provide a …

Integrated solutions from a service-centered perspective: Applicability and limitations in the capital goods industry

C Windahl, N Lakemond - Industrial marketing management, 2010 - Elsevier
Although advanced services, or so called integrated solutions, have increasingly received
attention in the literature, no coherent body of literature exists, and the relational dimensions …

Service-based business concepts: A typology for business-to-business markets

G Lay, M Schroeter, S Biege - European Management Journal, 2009 - Elsevier
Manufacturing industries are increasingly applying alternative business concepts,
transforming traditional buyer–supplier relationships into new exchange models of …

Develo** the concept of life-cycle service offering

R Rabetino, M Kohtamäki, H Lehtonen… - Industrial Marketing …, 2015 - Elsevier
To extend the previous literature on industrial services, this study develops the concept of
the life-cycle service offering by reviewing previous studies and collecting empirical data …

Cost modelling techniques for availability type service support contracts: A literature review and empirical study

PP Datta, R Roy - CIRP Journal of Manufacturing Science and …, 2010 - Elsevier
The traditional distinction between manufacturing and services, both in relation to products
and indeed, the actual companies themselves, is getting blurred. Increasingly services are …

Operations strategy for the effective delivery of integrated industrial product‐service offerings: two exploratory defence industry case studies

P Priya Datta, R Roy - International Journal of Operations & …, 2011 - emerald.com
Purpose–As enterprises focus on offering integrated product/service bundles, performance‐
based contracts become ever so important in ensuring effective delivery. Performance …

Competitive priorities and competitive advantage in Jordanian manufacturing

A Awwad, A Al Khattab, JR Anchor - 2010 - eprints.hud.ac.uk
As organizations are forced to respond efficiently and effectively to a changing business
environment. One of the biggest challenges which they face is gaining and develo** …

Matches and gaps in the green logistics market

U Martinsen, M Björklund - … Journal of Physical Distribution & Logistics …, 2012 - emerald.com
Purpose–The interface between logistics service providers (LSPs) and shippers is an area
that has received little attention in previous research and even less has been done when …

Design innovation and marketing strategy in successful product competition

Y Hsu - Journal of business & industrial marketing, 2011 - emerald.com
Purpose–Taiwanese computer and electronic products possess advantages in design,
innovation, rapid response, and global market flexibility. This study aims to examine …