How cognitive biases affect XAI-assisted decision-making: A systematic review

A Bertrand, R Belloum, JR Eagan… - Proceedings of the 2022 …, 2022 - dl.acm.org
The field of eXplainable Artificial Intelligence (XAI) aims to bring transparency to complex AI
systems. Although it is usually considered an essentially technical field, effort has been …

Towards human-centered explainable ai: A survey of user studies for model explanations

Y Rong, T Leemann, TT Nguyen… - IEEE transactions on …, 2023 - ieeexplore.ieee.org
Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A
better understanding of the needs of XAI users, as well as human-centered evaluations of …

Working with AI to persuade: Examining a large language model's ability to generate pro-vaccination messages

E Karinshak, SX Liu, JS Park, JT Hancock - Proceedings of the ACM on …, 2023 - dl.acm.org
Artificial Intelligence (AI) is a transformative force in communication and messaging strategy,
with potential to disrupt traditional approaches. Large language models (LLMs), a form of AI …

Improving human-AI partnerships in child welfare: understanding worker practices, challenges, and desires for algorithmic decision support

A Kawakami, V Sivaraman, HF Cheng… - Proceedings of the …, 2022 - dl.acm.org
AI-based decision support tools (ADS) are increasingly used to augment human decision-
making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is …

Understanding the role of human intuition on reliance in human-AI decision-making with explanations

V Chen, QV Liao, J Wortman Vaughan… - Proceedings of the ACM …, 2023 - dl.acm.org
AI explanations are often mentioned as a way to improve human-AI decision-making, but
empirical studies have not found consistent evidence of explanations' effectiveness and, on …

Measuring progress on scalable oversight for large language models

SR Bowman, J Hyun, E Perez, E Chen, C Pettit… - ar** safe and useful general-purpose AI systems will require us to make progress on
scalable oversight: the problem of supervising systems that potentially outperform us on …

Designing for responsible trust in AI systems: A communication perspective

QV Liao, SS Sundar - Proceedings of the 2022 ACM Conference on …, 2022 - dl.acm.org
Current literature and public discourse on “trust in AI” are often focused on the principles
underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given …

Appropriate reliance on AI advice: Conceptualization and the effect of explanations

M Schemmer, N Kuehl, C Benz, A Bartos… - Proceedings of the 28th …, 2023 - dl.acm.org
AI advice is becoming increasingly popular, eg, in investment and medical treatment
decisions. As this advice is typically imperfect, decision-makers have to exert discretion as to …

You complete me: Human-ai teams and complementary expertise

Q Zhang, ML Lee, S Carter - Proceedings of the 2022 CHI conference on …, 2022 - dl.acm.org
People consider recommendations from AI systems in diverse domains ranging from
recognizing tumors in medical images to deciding which shoes look cute with an outfit …

Three challenges for AI-assisted decision-making

M Steyvers, A Kumar - Perspectives on Psychological …, 2024 - journals.sagepub.com
Artificial intelligence (AI) has the potential to improve human decision-making by providing
decision recommendations and problem-relevant information to assist human decision …