E-government services refer to services offered by governments using information
technology (IT). Many governments around the globe are investing heavily in IT to enhance …

This study explored the impact of government capacity and e-government performance on
the adoption of e-government services by integrating it into the Technology Acceptance …

Several governments are actively encouraging their administrations to deliver public
services exclusively through digital channels. This strategy consists of putting in place a …

Climate change is one of the greatest challenges of our times. We humans must change our
behavior in the short run to mitigate the effects of climate change in the long run …

Governments increasingly digitalize the provision of their public services, but these efforts
fail to generate expected social benefits if the services remain underutilized. We use a large …

We present the first comprehensive audit and comparison of e-government website security
in two countries. Australia was selected for its high level of e-government adoption, while …

This study aims to identify government influence in the adoption of e-government by citizens
(AEC) through a case study analyzing actions in Antioquia, Colombia, to increase AEC in …

IMPACT The digital transformation of public administration is expected to fundamentally
reshape the institutional setting of local service delivery, administration, and governance in …

In most advanced countries of the world, the transition of public administration to “digital
tracks” is proceeding rather slowly; development is far behind officially defined and …

This study identifies the factors influencing citizens' adoption of e-government in a distrustful
region–where service complexity to prevent fraud and corruption is accepted–and bridges …