Healthscapes: The role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors

JD Hutton, LD Richardson - Health care management review, 1995‏ - journals.lww.com
The role of the health care physical or tangible environment, including the facility, is
essentially an unstudied area. This article identifies and defines components of …

The physical environment and counseling: A review of theory and research

PK Pressly, M Heesacker - Journal of counseling & …, 2001‏ - Wiley Online Library
This article provides a review of published, counseling‐relevant literature on the physical
environment, with a focus on physical elements that may enhance or detract from the …

Servicescapes: The impact of physical surroundings on customers and employees

MJ Bitner - Journal of marketing, 1992‏ - journals.sagepub.com
A typology of service organizations is presented and a conceptual framework is advanced
for exploring the impact of physical surroundings on the behaviors of both customers and …

The influence of store environment on quality inferences and store image

J Baker, D Grewal, A Parasuraman - Journal of the academy of marketing …, 1994‏ - Springer
The study reported here examines how combinations of specific elements in the retail store
environment influence consumers' inferences about merchandise and service quality and …

Organizational memory

JP Walsh, GR Ungson - Knowledge in Organisations, 2009‏ - api.taylorfrancis.com
Despite the fact that memory remains one of the core concepts in informationprocessing
theories (Johnson & Hasher, 1987; Richardson-Klavehn & Bjork, 1988; Shannon & Weaver …

[ספר][B] Society and discourse: How social contexts influence text and talk

TA Van Dijk - 2009‏ - books.google.com
After his earlier book Discourse and Context, also published by Cambridge University Press,
Teun A. van Dijk in this study presents the second part of his multidisciplinary theory of …

[ספר][B] Industrial/organizational psychology: An applied approach

MG Aamodt - 2016‏ - thuvienso.hoasen.edu.vn
The book guides students in analyzing topics such as resume writing, interview survival, job
description authoring, performance appraisal, employment law, job satisfaction, work …

The store-as-a-brand strategy: The effect of store environment on customer responses

A Kumar, YK Kim - Journal of Retailing and Consumer services, 2014‏ - Elsevier
Despite their significance within the apparel industry, retailers selling just their own brand of
apparel (single-brand apparel retailers) have not been examined for the relationship …

The influence of the physical environment in offices

TRV Davis - Academy of management review, 1984‏ - journals.aom.org
Physical settings in offices have largely been ignored by managers and scholars. Physical
settings can influence behavior in numerous ways. This paper pulls together relevant …

4 the physical environment in organizations

KD Elsbach, MG Pratt - Academy of Management Annals, 2007‏ - journals.aom.org
We review empirical research on the physical environment in professional, organizational
work settings (ie, offices, meeting rooms, and design work spaces) from the past several …