Religious tourism studies: evolution, progress, and future prospects
This review study examines evolving themes in the scholarly literature on religious tourism
and identifies research gaps that provide a basis for future investigations. The researchers …
and identifies research gaps that provide a basis for future investigations. The researchers …
Religious tourism–a review of the literature
AG Rashid - Journal of Hospitality and Tourism Insights, 2018 - emerald.com
Purpose Given the growing importance of religious tourism, the purpose of this paper is to
present a review of the literature around the area. Design/methodology/approach All papers …
present a review of the literature around the area. Design/methodology/approach All papers …
Measuring service quality and customer satisfaction of the small-and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE)
Purpose This study aims to delve upon customer satisfaction and service quality within small-
and medium-sized hotels (SMSHs) by using a modified SERVQUAL model …
and medium-sized hotels (SMSHs) by using a modified SERVQUAL model …
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security
Purpose This study aims to investigate the perceptions of service providers in the travel and
hospitality industry toward the adoption of blockchain technology (BCT), focusing on its …
hospitality industry toward the adoption of blockchain technology (BCT), focusing on its …
Managing group flow experiences in escape rooms
Purpose This paper theoretically and empirically aims to explore customer group flow
experiences with an urban adventure game called “escape rooms”. Design/methodology …
experiences with an urban adventure game called “escape rooms”. Design/methodology …
Consumer behavior in shop** streets: the importance of the salesperson's professional personal attention
N Medrano, C Olarte-Pascual… - Frontiers in …, 2016 - frontiersin.org
Since the early 2010s, the emergence of a new consumer has begun. In this context,
consumer behavior represents one of the greatest interests of marketing scholars and …
consumer behavior represents one of the greatest interests of marketing scholars and …
Guests' stereoty** and quality evaluations of service delivered by employees with disabilities: does service failure matter?
V Kalargyrou, P Trivellas, M Sigala - Asia Pacific Journal of …, 2020 - Taylor & Francis
Prior studies have examined customers' reactions to service provided by people with
disabilities solely within normal service conditions. This study expands current research by …
disabilities solely within normal service conditions. This study expands current research by …
Development of measurement scale for functional congruity in guest houses
The rapid development of guest houses in China intensified business competition.
Understanding the experiences and expectations of customers can help guest houses gain …
Understanding the experiences and expectations of customers can help guest houses gain …
Exploring customers experience and satisfaction with theme hotels: A cross-cultural analysis of hotel reviews
There is a generalized global market trend that tourists and consumers tend to pursue
“themed” experiences closely related to their preferences or specific purposes. In the …
“themed” experiences closely related to their preferences or specific purposes. In the …
Identification of growth factors for small firms: evidence from hotel companies on an island
Purpose The purpose of this paper is to mainly investigate what factors drive growth for
independent hotel firms on an island. Design/methodology/approach Two steps were …
independent hotel firms on an island. Design/methodology/approach Two steps were …