There has been considerable growth in the study of the role played by affect in marketing in
the past 15 years. This article assesses the current state of knowledge on affect, as it …

This article investigates the power dynamics of the interview process and the connected
emotional labor, drawing on examples from a recent study on workplace grievances in …

Purpose Previous studies examining the relationship between gender and conflict-
management strategies have generally reported weak or inconsistent results. This paper …

Drawing from a total rewards perspective, we introduce three work outcomes (namely,
extrinsic, social, and intrinsic) as determinants of person–organization (PO) and person–job …

This article addresses the question of women's seeming rejection of sexual harassment law
by refusing to apply the label “sexual harassment” in the face of incidents that would easily …

This article examines how workers perceive the laws and rules that regulate their
workplaces and how these perceptions differ depending on whether one works in an …

While most research on workplace grievance resolution focuses on hierarchical settings, this
study examines grievance resolution in a worker cooperative, a workplace mutually owned …

3.1 That which is recognised as 'ageing' 55 3.2 Heteronormativity moulding working life
courses 57 3.3 From individualised menopause to ageing apparatuses 60 3.4 Research …

The effect of gender and grade point average (GPA) on emotional intelligence (EQ) was
studied using the Emotional Intelligence Inventory. The inventory was completed by 138 …

Secretarial work has been described as one of the most persistently gendered of all
occupations. Historically, it has been characterized as a ghetto occupation with three key …