Digital marketing: The case of digital marketing strategies on luxurious hotels

B Dimitrios, R Ioannis, N Angelos, T Nikolaos - Procedia Computer Science, 2023 - Elsevier
Digital marketing has been on the epicentre of many researches. However, there is the need
to make clear which are the current trends of the Digital Marketing Strategies regarding …

A retrospective view of electronic word-of-mouth in hospitality and tourism management

SW Litvin, RE Goldsmith, B Pan - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to review the impact electronic word-of-mouth (eWOM)
has had on the hospitality and tourism industry and discuss the changes that will affect its …

Social media for outbound leisure travel: a framework based on technology acceptance model (TAM)

S Singh, P Srivastava - Journal of Tourism Futures, 2019 - emerald.com
Purpose The purpose of this paper is to explore the applicability of technology acceptance
model (TAM) to explain the widespread acceptance and usage of social media (SM) for …

[PDF][PDF] Social media experience, attitude and behavioral intention towards umrah package among generation X and Y

A Muslim, A Harun, D Ismael… - Management Science …, 2020 - pdfs.semanticscholar.org
Religious travel is experiencing a positive development and consistent with the growth of
tourism industry around the world. However, the development of some religious-based …

Strip** customers' feedback on hotels through data mining: The case of Las Vegas Strip

S Moro, P Rita, J Coelho - Tourism management perspectives, 2017 - Elsevier
This study presents a data mining approach for modeling TripAdvisor score using 504
reviews published in 2015 for the 21 hotels located in the Strip, Las Vegas. Nineteen …

[HTML][HTML] Do online comments affect environmental management? Identifying factors related to environmental management and sustainability of hotels

JR Saura, A Reyes-Menendez, C Alvarez-Alonso - Sustainability, 2018 - mdpi.com
The main aim of this study was to identify the key indicators related to environmental
management and sustainability of hotels as perceived by travelers during their trips. The …

Conceptualizing tourist journey: Qualitative analysis of tourist experiences on TripAdvisor

N Soltani-Nejad, R Rastegar… - Journal of Quality …, 2024 - Taylor & Francis
This study aims to conceptualize tourist journey through analyzing tourist experiences. In
this study, the connotation and important criteria of the Eiffel Tower visitor travel experiences …

Delighted or outraged? Uncovering key drivers of exceedingly positive and negative theme park guest experiences

EN Torres, A Milman, S Park - Journal of Hospitality and Tourism …, 2018 - emerald.com
Purpose Despite multiple studies of customer delight in various service industries, limited
research exists in the hedonically driven theme park context. The purpose of this paper is to …

Improving travellers' trust in restaurant review sites

R Anaya-Sánchez, S Molinillo, R Aguilar-Illescas… - Tourism …, 2019 - emerald.com
Purpose This paper aims to focus on understanding how restaurant review sites generate
trust among travellers and the effect of trust on the intention to visit and recommend …

[PDF][PDF] Online hotel ratings and its influence on hotel room rates: the case of Lisbon, Portugal

C Castro, FA Ferreira - Tourism & Management Studies, 2018 - recipp.ipp.pt
Lisbon is one of the European Union cities that has one of the highest growth in the number
of hotels. With the digital revolution, travelers can easily not only compare prices but also get …