Design research promotes understanding of advanced, cutting-edge information systems
through the construction and evaluation of these systems and their components. Since this …

We have entered the age of the customer where customer choice is the main differentiator
between enterprises. Therefore, enterprises need to shift their focus to customer experience …

In this paper, we motivate, devise, demonstrate, and evaluate an approach for the research-
based development of information systems development methods (ISDMs). This approach …

The increasing number of offerings that support consumers' daily routines has led to a
growing discussion in scientific research about consumers' usage processes. A theoretical …

While the use of Enterprise Social Software (ESS) increases, reports from science and
practice show that evaluating its impact remains a major challenge. Various interests and …

Recently, scholars increasingly emphasize the role of consumers as market-makers–going
beyond mere purchasing decisions. However, amidst this newfound attention to consumer …

This paper outlines the path towards a method focusing on a process model for the
integrated engineering of Digital Innovation (DI) and Design Science Research (DSR). The …

An integrated and simultaneous design that considers products, services, and information
systems is essential due to the mutual influences among each of the three components. This …

In the field of Business Process Management (BPM), planning and executing precise
process tailoring and optimization can be done through different design strategies. Even …

Enterprise engineering (EE) emerged as a new discipline to encourage comprehensive and
consistent enterprise design. Since EE is multidisciplinary, various researchers study …