Brand evaluation, satisfaction and trust as predictors of brand loyalty: the mediator-moderator effect of brand relationships

C Veloutsou - Journal of Consumer Marketing, 2015 - emerald.com
Purpose–This paper aims to examine whether the strength of positive brand relationship can
either mediate between trust, satisfaction, attitude towards the brand and loyalty or moderate …

Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty

JJ Singh, O Iglesias, JM Batista-Foguet - Journal of business ethics, 2012 - Springer
The recent rise in ethical consumerism has seen increasing numbers of corporate brands
project a socially responsible and ethical image. But does having a corporate brand that is …

[HTML][HTML] La innovación en el paradigma del marketing relacional

CR Arosa-Carrera, JC Chica-Mesa - Estudios Gerenciales, 2020 - scielo.org.co
Las relaciones comerciales desde el paradigma del marketing relacional propician los
intercambios de conocimiento y por ende la innovación. En este sentido, el propósito del …

Do relationship marketing constructs enhance consumer retention? An empirical study within the hotel industry

SF Salem - Sage Open, 2021 - journals.sagepub.com
The increasing growth of new hotels in the Malaysian domestic market indicates that the
hospitality and tourism industry is growing rapidly. As a result, there will be high competition …

[PDF][PDF] The effect of entrepreneurial marketing on Bangladeshi SME performance and the role of organizational culture: a structural equation modelling

A Hoque, Z Awang… - Journal of Management …, 2018 - ecdcpublishing.com
In the current global economy, Entrepreneurial Marketing (EM) is essential to for the survival
of SMEs. More importantly, active SMEs generally contribute to the economy through poverty …

Customer relationship management (people, process and technology) and organisational culture in hotels: Which traits matter?

R Rahimi - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose The purpose of this study is to examine the impact of four organisational cultural
traits of adaptability, consistency, involvement and mission on the three components of …

CSR, trust, brand loyalty and brand equity: empirical evidences from sportswear industry in the NCR region of India

R Sharma, V Jain - Metamorphosis, 2019 - journals.sagepub.com
This study is aimed towards understanding the effect of perceived CSR initiatives (PCSRI)
on brand loyalty, and consumer based brand equity (CBBE) in Indian sportswear market …

Does internal marketing influence employee loyalty? Evidence from the Ghanaian banking industry

B Narteh, R Odoom - Services Marketing Quarterly, 2015 - Taylor & Francis
Even though internal marketing has been a buzzword for over 25 years now, most of the
literature has largely remained theoretical and few empirical studies, especially in sub …

Corporate culture and board gender diversity: Evidence from textual analysis

N Wongsinhirun, P Chatjuthamard… - International Review of …, 2023 - Elsevier
Exploiting a distinctive measure of corporate culture based on advanced machine learning,
we investigate the effect of board gender diversity on corporate culture. Our results …

Organizational culture and relationship marketing: an interorganizational perspective

F Larentis, CS Antonello, LA Slongo - Revista Brasileira de Gestão de …, 2018 - SciELO Brasil
Purpose–This paper aimed to analyze the contribution of interorganizational relationships,
specifically between suppliers and clients, to organizational cultural changes …