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Brand evaluation, satisfaction and trust as predictors of brand loyalty: the mediator-moderator effect of brand relationships
C Veloutsou - Journal of Consumer Marketing, 2015 - emerald.com
Purpose–This paper aims to examine whether the strength of positive brand relationship can
either mediate between trust, satisfaction, attitude towards the brand and loyalty or moderate …
either mediate between trust, satisfaction, attitude towards the brand and loyalty or moderate …
Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty
JJ Singh, O Iglesias, JM Batista-Foguet - Journal of business ethics, 2012 - Springer
The recent rise in ethical consumerism has seen increasing numbers of corporate brands
project a socially responsible and ethical image. But does having a corporate brand that is …
project a socially responsible and ethical image. But does having a corporate brand that is …
[HTML][HTML] La innovación en el paradigma del marketing relacional
CR Arosa-Carrera, JC Chica-Mesa - Estudios Gerenciales, 2020 - scielo.org.co
Las relaciones comerciales desde el paradigma del marketing relacional propician los
intercambios de conocimiento y por ende la innovación. En este sentido, el propósito del …
intercambios de conocimiento y por ende la innovación. En este sentido, el propósito del …
Do relationship marketing constructs enhance consumer retention? An empirical study within the hotel industry
SF Salem - Sage Open, 2021 - journals.sagepub.com
The increasing growth of new hotels in the Malaysian domestic market indicates that the
hospitality and tourism industry is growing rapidly. As a result, there will be high competition …
hospitality and tourism industry is growing rapidly. As a result, there will be high competition …
[PDF][PDF] The effect of entrepreneurial marketing on Bangladeshi SME performance and the role of organizational culture: a structural equation modelling
A Hoque, Z Awang… - Journal of Management …, 2018 - ecdcpublishing.com
In the current global economy, Entrepreneurial Marketing (EM) is essential to for the survival
of SMEs. More importantly, active SMEs generally contribute to the economy through poverty …
of SMEs. More importantly, active SMEs generally contribute to the economy through poverty …
Customer relationship management (people, process and technology) and organisational culture in hotels: Which traits matter?
R Rahimi - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose The purpose of this study is to examine the impact of four organisational cultural
traits of adaptability, consistency, involvement and mission on the three components of …
traits of adaptability, consistency, involvement and mission on the three components of …
CSR, trust, brand loyalty and brand equity: empirical evidences from sportswear industry in the NCR region of India
This study is aimed towards understanding the effect of perceived CSR initiatives (PCSRI)
on brand loyalty, and consumer based brand equity (CBBE) in Indian sportswear market …
on brand loyalty, and consumer based brand equity (CBBE) in Indian sportswear market …
Does internal marketing influence employee loyalty? Evidence from the Ghanaian banking industry
Even though internal marketing has been a buzzword for over 25 years now, most of the
literature has largely remained theoretical and few empirical studies, especially in sub …
literature has largely remained theoretical and few empirical studies, especially in sub …
Corporate culture and board gender diversity: Evidence from textual analysis
N Wongsinhirun, P Chatjuthamard… - International Review of …, 2023 - Elsevier
Exploiting a distinctive measure of corporate culture based on advanced machine learning,
we investigate the effect of board gender diversity on corporate culture. Our results …
we investigate the effect of board gender diversity on corporate culture. Our results …
Organizational culture and relationship marketing: an interorganizational perspective
Purpose–This paper aimed to analyze the contribution of interorganizational relationships,
specifically between suppliers and clients, to organizational cultural changes …
specifically between suppliers and clients, to organizational cultural changes …