The impact of social media marketing on consumer engagement in sustainable consumption: A systematic literature review

P Bryła, S Chatterjee, B Ciabiada-Bryła - International Journal of …, 2022 - mdpi.com
Social media have progressed drastically in building successful consumer engagement both
in brand building and sustainable consumption. This paper is a review of the articles …

Digital consumer engagement in a social network: A literature review applying TCCM framework

W Saikia, A Bhattacharjee - International Journal of Consumer …, 2024 - Wiley Online Library
Nowadays, digital consumer engagement has proliferated like never before. Consumers can
now interact with a business, company, or brand through technology, making it easier for …

[HTML][HTML] How do text characteristics impact user engagement in social media posts: Modeling content readability, length, and hashtags number in Facebook

DC Gkikas, K Tzafilkou, PK Theodoridis… - International Journal of …, 2022 - Elsevier
This study examines whether text characteristics in branded Facebook image posts
associate with consumer engagement and brand awareness. The examined text …

Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement: the impact of ethnicity

S Bozkurt, D Gligor, LD Hollebeek… - Journal of research in …, 2025 - emerald.com
Purpose This article explores how firms' unresponsiveness to Black customer feedback
influences Black (vs. White) customers' perceived firm-based discrimination and brand …

The influence of network externality and fear of missing out on the continuous use of social networks: a cross-country comparison

E Abu-Shanab, MA Al-Sharafi… - International Journal of …, 2024 - Taylor & Francis
Despite social networks' prevalence and unlimited benefits, their adoption rates are still
unsatisfactory. This cross-country research aims to examine the impact of network externality …

Celebrity endorsers and social media influencers for leveraging consumer advocacy and relationship intentions–a multivariate mediation analysis

A Kalam, CL Goi, YY Tiong - Marketing Intelligence & Planning, 2023 - emerald.com
Celebrity endorsers and social media influencers for leveraging consumer advocacy and
relationship intentions – a multivariate mediation analysis | Emerald Insight Books and journals …

CEO vs. celebrity: the effect of streamer types on consumer engagement in brands' self-built live-streaming

K Wei, W ** - Journal of Research in Interactive Marketing, 2024 - emerald.com
Purpose With the development of social media, live-streaming has become an
indispensable marketing activity for firms, especially in China. From the initial cooperation …

Digital customer engagement: A systematic literature review and research agenda

R Srivastava, P Gupta, H Kumar… - Australian Journal of …, 2023 - journals.sagepub.com
Digital technologies have become critical to businesses for their engagement, sales, and
other marketing-related activities. However, despite massive attention over the last few …

[HTML][HTML] Unrequited love? A mixed-methods study of parasocial engagement with social media influencers

O Tyrväinen, H Karjaluoto - International Journal of Information …, 2025 - Elsevier
Companies increasingly use social media influencers to engage with consumers and to
promote their products. However, despite growing research interest in these parasocial …

The organic marketing Nexus: the effect of unpaid marketing practices on consumer engagement

IO Asante, Y Jiang, X Luo, M Ankrah Twumasi - Sustainability, 2022 - mdpi.com
Designing a digital marketing strategy that stimulates consumer engagement is vital and
challenging for digital marketers. Despite previous research on this topic, little is known …