Smart healthcare has achieved significant progress in recent years. Emerging artificial
intelligence (AI) technologies enable various smart applications across various healthcare …

Much of the knowledge and information needed for enabling high-quality clinical research is
stored in free-text format. Natural language processing (NLP) has been used to extract …

Objectives Unstructured free-text patient feedback contains rich information, and analysing
these data manually would require a lot of personnel resources which are not available in …

Social media sites, dubbed patient online reviews (POR), have been proposed as new
methods for assessing patient satisfaction and monitoring quality of care. However, the …

Background Evaluating patients' experiences is essential when incorporating the patients'
perspective in improving healthcare. Experiences are mainly collected using closed-ended …

Online medical services have become increasingly popular, and patient feedback can
significantly influence other patients' medical decision-making. This study utilizes a double …

Background: The digitalization of healthcare has expanded patient access to care delivery
through various virtual platforms. These platforms accumulate a wealth of patient feedback …

Background: Free-text, verbatim replies in the words of people with Parkinson's disease
(PD) have the potential to provide unvarnished information about their feelings and …

Due to healthcare systems increased focus on healthcare quality and patientcentered care,
the patients' perspective of delivered healthcare, has become an important part of …

Social media is emerging as a new avenue for hospitals and patients to solicit input on the
quality of care. However, social media data is unstructured and enormous in volume …