The impact of product quality and price on customer satisfaction with the mediator of customer value

I Razak, N Nirwanto, B Triatmanto - IISTE: Journal of Marketing …, 2016 - eprints.unmer.ac.id
The purpose of this study is to test the product quality and price towards customer
satisfaction and to the the mediating role of customer value in improving customer …

Determinants of Islamic banking adoption in Tunisia: empirical analysis

S Kaabachi, H Obeid - International Journal of Bank Marketing, 2016 - emerald.com
Purpose The purpose of this paper is to identify the main factors influencing the adoption of
Islamic banking services in Tunisia. Design/methodology/approach The paper presents …

The role of spirituality dimension in the sustainability of Islamic banking: a combined structural equation modeling and artificial neural network approach

ML Hamidi, KM Zobair, AAN Pratama - Environment, Development and …, 2024 - Springer
Understanding the role of spirituality in Islamic banking sustainability is pivotal, yet current
literature within this avenue remains inadequate. The present research investigates the role …

Intention as a determinant of Islamic work culture in Indonesia based on the modified theory of planned behavior

MR Arfiansyah, A Ushuluddin, M Affan… - SA Journal of Human …, 2023 - journals.co.za
Orientation This article describes the new work culture values in Indonesia using the
modified theory of planned behaviour (TPB). Research purpose The researcher modifies the …

The mediating effect of customer satisfaction on customer loyalty: A study of Islamic banks in Indonesia

LE Fitri, YZ Basri, T Maryanti - Journal of Islamic Finance, 2019 - journals.iium.edu.my
This study aims at analyzing the influence of customer perceived value (CPV), Islamic bank
service quality (IBSQ) on customer satisfaction and customer loyalty with the mediation of …

[PDF][PDF] Islamic Commercial Bank Customer Loyalty with Customer Satisfaction as An Intervening Variable

R Subagiyo, B Djamaluddin, M Ahsan, H Haq - EQUILIBRIUM, 2022 - repo.uinsatu.ac.id
This study sought to examine and evaluate the elements that affect customer loyalty in
Islamic commercial Banks, using a quantitative associative method and intervened by …

Emotion Analysis of Consumer Experience of Spiritual Brands

M Chaudhary, N Pancholi… - 2023 4th International …, 2023 - ieeexplore.ieee.org
This paper aims to obtain sentiments and emotions of consumers of spiritual brands by
analyzing their consumer experience in the form of product reviews with Python for Natural …

Determinants of Customer Loyalty in Sharia Commercial Bank Financing in The Semarang Area

AT Putri, M Widowati, S Hasanah - IQTISHODUNA, 2024 - ejournal.uin-malang.ac.id
This study aims to analyze the significance of service quality, trust, customer engagement,
and customer value on the loyalty of financing customers at Sharia Commercial Banks in the …

[HTML][HTML] The Influence of Electronic Service Quality on Electronic Customer Satisfaction Through Customer Value (Survey on InDrive Indonesia Application Users)

AP Sutria - Strategic: Jurnal Pendidikan Manajemen Bisnis - ejournal.upi.edu
This research aims to obtain an overview and magnitude of the influence ofelectronicservicequalityonelectroniccusto…
(survey of InDrive Indonesia Application users). The type of researchusedisdescriptiveandverificationwit …

The Influence of ICT Services Usage on Customer Satisfaction in Financial Institutions: A case of NMB bank–Lushoto branch

P John, T Kiwango - The Accountancy and Business Review, 2024 - journals.iaa.ac.tz
This study aimed at assessing the use of ICT services influences customer satisfaction in
financial institutions. The DeLone and McLean Model of Information Systems Success and …