Organizations constantly seek ways to improve their business processes by using digital
technologies as enablers. However, simply substituting an existing technology with a new …

The Metaverse is an emerging technology with the potential to revolutionize business
processes and models across various industries. Financial institutions, including universal …

Process improvement initiatives require access to frequently updated and good quality data.
This is an extremely difficult task in the area of production processes, where the lack of a …

Contact centre operations are essential for providing customer support and managing client
enquiries. A contact centre, akin to any other business, necessitates numerous essential …

This conceptual research paper aims to explore potential uses of AI-driven heuristics during
the information gathering and analysis sub-processes of develo** a business strategy and …

Indonesia has a predominantly tropical climate, hence Indonesia experiences limited
temperature variations, but has diverse rainfall variations. The variability of rainfall is also …

Digital technology plays an essential role in driving change, especially in develo**
nations like Nigeria. Its recent surge globally, including in Nigeria, has profoundly impacted …

Introduction. In the conditions of change in the market environment and innovative
development in Ukraine, there have been fundamental shifts in the features of the …

Til tross for enigheten om at ingen pakkeløsning kan passe perfekt til én kundevirksomhet,
og at noen form for systemtilpasning alltid vil være nødvendig, velger mange virksomheter i …