With the move towards converged all‐IP wireless network environments, managing end‐
user Quality of Experience (QoE) poses a challenging task, aimed at meeting high user …

Increasingly, we use mobile applications and services in our daily life activities, to support
our needs for information, communication or leisure. However, user acceptance of a mobile …

Although longitudinal studies are common in other disciplines, such as psychology,
medicine, or User Experience, they are rarely used in Quality of Experience (QoE). However …

Purpose–Mobile computing devices are a significant access point for information activities.
Theories and models of human information behaviour have developed over several …

Understanding and modeling the wide range of influence factors that impact end user
Quality of Experience (QoE) and go beyond traditional Quality of Service (QoS) parameters …

The aim of this study is to measure the usability aspects of Management Information System
mobile application in terms of effectiveness, efficiensy, and user satisfaction by using …

The context of use has been highlighted for a long time as being a key factor impacting User
Experience (UX). Yet current UX evaluation tools, especially questionnaires, rarely …

This paper reports on an empirical study that compares two sets of heuristics, Nielsen's
heuristics and the SMART heuristics in the identification of usability problems in a mobile …

This paper presents a quality of experience (QoE) conceptual model to the context of unified
communications (UC) through summary, classification, and discussion of multiple influence …

Introduction The proliferation of medical-type applications or 'apps' on smartphones is a
typical example of the impact technology has had on medical practice. Maintaining a …