Collaboration with conversational AI assistants for UX evaluation: Questions and how to ask them (voice vs. text)

E Kuang, E Jahangirzadeh Soure, M Fan… - Proceedings of the …, 2023 - dl.acm.org
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are
typically presented as non-interactive visualizations. Evaluators may have questions about …

[PDF][PDF] Qlarify: Recursively Expandable Abstracts for Directed Information Retrieval over Scientific Papers

R Fok, JC Chang, T August, AX Zhang… - arxiv preprint arxiv …, 2023 - talaugust.github.io
As scientific literature has grown exponentially, researchers often rely on paper triaging
strategies such as browsing abstracts before deciding to delve into a paper's full text …

Enhancing UX Evaluation Through Collaboration with Conversational AI Assistants: Effects of Proactive Dialogue and Timing

E Kuang, M Li, M Fan, K Shinohara - … of the CHI Conference on Human …, 2024 - dl.acm.org
Usability testing is vital for enhancing the user experience (UX) of interactive systems.
However, analyzing test videos is complex and resource-intensive. Recent AI advancements …

A question answering framework for decontextualizing user-facing snippets from scientific documents

B Newman, L Soldaini, R Fok, A Cohan… - arxiv preprint arxiv …, 2023 - arxiv.org
Many real-world applications (eg, note taking, search) require extracting a sentence or
paragraph from a document and showing that snippet to a human outside of the source …

A tale of two communities: Privacy of third party app users in crowdsourcing-the case of receipt transcription

W Pei, Y Likhtenshteyn, C Yue - Proceedings of the ACM on Human …, 2023 - dl.acm.org
Mobile and web apps are increasingly relying on the data generated or provided by users
such as from their uploaded documents and images. Unfortunately, those apps may raise …

Explainable Notes: Examining How to Unlock Meaning in Medical Notes with Interactivity and Artificial Intelligence

H Kambhamettu, D Metaxa, K Johnson… - Proceedings of the CHI …, 2024 - dl.acm.org
Medical progress notes have recently become available to patients at an unprecedented
scale. Progress notes offer patients insight into their care that they cannot find elsewhere …

On-device query intent prediction with lightweight LLMs to support ubiquitous conversations

M Dubiel, Y Barghouti, K Kudryavtseva, LA Leiva - Scientific Reports, 2024 - nature.com
Abstract Conversational Agents (CAs) have made their way to providing interactive
assistance to users. However, the current dialogue modelling techniques for CAs are …

Marco: Supporting Business Document Workflows via Collection-Centric Information Foraging with Large Language Models

R Fok, N Lipka, T Sun, AF Siu - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
Knowledge workers often need to extract and analyze information from a collection of
documents to solve complex information tasks in the workplace, eg, hiring managers …

Qlarify: Recursively Expandable Abstracts for Dynamic Information Retrieval over Scientific Papers

R Fok, JC Chang, T August, AX Zhang… - Proceedings of the 37th …, 2024 - dl.acm.org
Navigating the vast scientific literature often starts with browsing a paper's abstract.
However, when a reader seeks additional information, not present in the abstract, they face …

AI-Enhanced Sensemaking: Exploring the Design of a Generative AI-Based Assistant to Support Genetic Professionals

A Mastrianni, H Twede, A Sarcevic, J Wander… - arxiv preprint arxiv …, 2024 - arxiv.org
Generative AI has the potential to transform knowledge work, but further research is needed
to understand how knowledge workers envision using and interacting with generative AI. We …