Retail Banking: Impact of Technology-based Service Quality Dimensions on Customer Satisfaction.

N Gupta - Annals of the University Dunarea de Jos of Galati …, 2019 - search.ebscohost.com
The focus of this paper is to study the customer satisfaction based on influence of
employee's perception about banking technology used for retail banking of Public Sector …

[CITAZIONE][C] Calidad del servicio en canales alternativos de distribución en la industria microfinanciera del Perú: estudio de caso de la Caja Municipal de Ahorro y …

RM Aguilar Flores, JP Ayala Vives, JL Solis Barreto - Pontificia Universidad Católica del …