Purpose When a company practices greenwashing, it violates consumers' expectations by
deliberately deceiving them about their environmental practices or the benefits of their …

This article examines mechanisms and effects of greenwashing on corporate reputation and
credibility. We define greenwashing as the perception of a discrepancy between what an …

This study conducts a 2 (message type: CSR vs. CSA) x 2 (source: company vs. nonprofit
organization) factorial online experiment to examine impacts on individuals' attitude …

This study examines the relationship between corporate irresponsibility, corporate social
performance and changes in organizational reputation. By combining attribution theory with …

Purpose Consumer-perceived review attitude determines consumer overall information
adoption and is a core part of consumer's online-shop**. This study aims to focus on …

Academics and professionals alike are highly interested in Corporate Social Responsibility
(CSR), Corporate Governance (CG), environmental, social, and governance (ESG) and …

Applying the expectancy violation theory (EVT) to the sustainability communication context,
the main purpose of the study was to explore how publics respond to an organization whose …

This study applies expectancy violation theory and confirmation bias to the corporate social
responsibility (CSR) context to explore how consumers respond to a corporation's CSR …

Corporate Social Responsibility (CSR) remains a hot topic in management. Yet, little is
known about how well managers, employees and consumers are responding to CSR …

User-generated photos (UGPs) and marketer-generated photos (MGPs) play a crucial role in
reducing uncertainty during hotel booking. However, inconsistencies between these two …