Software-based dialogue systems: survey, taxonomy, and challenges

Q Motger, X Franch, J Marco - ACM Computing Surveys, 2022 - dl.acm.org
The use of natural language interfaces in the field of human-computer interaction (HCI) is
undergoing intense study through dedicated scientific and industrial research. The latest …

Evaluation techniques for chatbot usability: A systematic map** study

R Ren, JW Castro, ST Acuña… - International Journal of …, 2019 - World Scientific
Background: The use of chatbots has increased considerably in recent years. These are
used in different areas and by a wide variety of users. Due to this fact, it is essential to …

Towards human-bot collaborative software architecting with chatgpt

A Ahmad, M Waseem, P Liang, M Fahmideh… - Proceedings of the 27th …, 2023 - dl.acm.org
Architecting software-intensive systems can be a complex process. It deals with the daunting
tasks of unifying stakeholders' perspectives, designers' intellect, tool-based automation …

Xatkit: a multimodal low-code chatbot development framework

G Daniel, J Cabot, L Deruelle, M Derras - IEEE Access, 2020 - ieeexplore.ieee.org
Chatbot (and voicebot) applications are increasingly adopted in various domains such as e-
commerce or customer services as a direct communication channel between companies …

Chatbot-facilitated nursing education

CY Chang, SY Kuo, GH Hwang - Educational Technology & Society, 2022 - JSTOR
Conventional nursing courses have solely adopted lecture-based instruction for knowledge
delivery, which tends to lack interaction, rehearsal, and personalized feedback. The …

Collaborative Model-Driven Software Engineering—A systematic survey of practices and needs in industry

I David, K Aslam, I Malavolta, P Lago - Journal of Systems and Software, 2023 - Elsevier
The engineering of modern software-intensive systems is carried out in collaboration among
stakeholders with specialized expertise. The complexity of such systems often also …

Opportunities in intelligent modeling assistance

G Mussbacher, B Combemale, J Kienzle… - Software and Systems …, 2020 - Springer
Modeling is requiring increasingly larger efforts while becoming indispensable given the
complexity of the problems we are solving. Modelers face high cognitive load to understand …

Chatbot-based emotion management for distributed teams: A participatory design study

I Benke, MT Knierim, A Maedche - Proceedings of the ACM on Human …, 2020 - dl.acm.org
Fueled by the pervasion of tools like Slack or Microsoft Teams, the usage of text-based
communication in distributed teams has grown massively in organizations. This brings …

Automated, interactive, and traceable domain modelling empowered by artificial intelligence

R Saini, G Mussbacher, JLC Guo, J Kienzle - Software and Systems …, 2022 - Springer
Abstract Model-Based Software Engineering provides various modelling formalisms for
capturing the structural, behavioral, configuration, and intentional aspects of software …

Software assistants in software engineering: A systematic map** study

M Savary‐Leblanc, L Burgueño, J Cabot… - Software: Practice …, 2023 - Wiley Online Library
The increasing essential complexity of software systems makes current software
engineering methods and practices fall short in many occasions. Software assistants have …