Hijrah intention and customer decisions to use Islamic banks: Development of theory of planned behavior

AUA Al Umar, J Setyono - … : Jurnal Ekonomi Islam, 2023 - ejournal.iaisyarifuddin.ac.id
This study aims to analyze the determinants of hijrah intention and customers' decisions to
use Islamic banks. This study carries out the development of a theory of planned behavior …

Why are Customers Still Lolay to Islamic Banks?

W Suryaningsih, H Hermawan - Velocity: Journal of …, 2023 - e-journal.uingusdur.ac.id
Peneltian ini bermaksud untuk menguji faktor-faktor apa saja yang mempengaruhi loyalitas
nasabah perbankan syariah, studi kasus di Bank Muamalat cabang Semarang. Penelitian …

Customer Satisfaction in Islamic Banking: Analyzing the Key Drivers in Indonesia

MN Anisa, H Alrasyid… - Maliki Islamic …, 2024 - ejournal.uin-malang.ac.id
This study investigates the factors influencing customer satisfaction in Indonesian Islamic
banks, specifically focusing on Bank Syariah Indonesia (BSI). Employing a quantitative …

PENINGKATAN COSTUMER LOYALITY MELALUI RELATIONSHIP MARKETING, SHARIA SERVICE QUALITY DAN CUSTOMER SATISFACTION SEBAGAI …

AN Salma - 2024 - repository.unissula.ac.id
Hasil penelitian yang dilakukan oleh Darmayasa (2021) dan Dogan (2023) mengenai
hubungan antara relationship marketing dengan loyalitas menunjukkan bahwa relationship …