New information and communication technologies enable the spatial reconfiguration of work
opening up possibilities for work to take place across multiple locations. This paper explores …

This book looks at the origins and the many contemporary meanings of the virtual. Rob
Shields shows how the construction of virtual worlds has a long history. He examines the …

Services Marketing Management builds on the success of the previous editions, formally
entitled'The Management and Marketing of Services', to provide an easily digestible …

This paper provides an overview of virtual teams in the information age, focussing on the
definition of virtual teams, their salient characteristics, the communication issues they face …

This study makes a theoretical contribution by taking a persistent characteristics approach to
explore the relationship between human resource management practices and innovation …

Many people in the West or global North now live in a culture of 24/7 instant messaging,
iPods and MP3s, streamed content, blogs, ubiquitous digital images and Facebook. But they …

In the late 1980s and early 1990s, the electronic markets hypothesis offered a prediction
about effect of information technology on industrial organization, and many business writers …

The concept of 'virtual organization'was coined about 15 years ago to describe changes in
organizational structures and value creation, enabled by the affordances of ICT. Not …

In this article we take an agent‐centred approach to explore the role of trust and commitment
in the virtual organization. The findings of a case study in an international information …

Highly original and based on unique empirical research in the fields of organization theory
and organization behaviour, this work makes an invaluable contribution to the literature on …