Following a mixed-methods approach, we theorized that digital leadership influences
innovation performance by digitalizing the firm's platform. A multiple case study of ten …

Artificial intelligence (AI) has been heralded by many as the next source of business value.
Grounded on the resource-based theory of the firm and on recent work on AI at the …

Partial least squares path modeling (PLS-PM) is an estimator that has found widespread
application for causal information systems (IS) research. Recently, the method has been …

Given the uncertainty of online transactions in metaverse shop**, the digital economy
encourages building a trustworthy virtual environment. Based on media richness theory, this …

This book presents powerful tools for integrating interrelated composites--such as
capabilities, policies, treatments, indices, and systems--into structural equation modeling …

Purpose In the context of the digital economy, information technology (IT) investment has
become a necessary way for enterprises to transform digitally. However, why and how IT …

Purpose The purpose of this review is to systematically understand the development of
enterprise social media (ESM) research, quantitatively analyze the landscape and track the …

Advances in information and communication technologies (ICT) have led to the revolution in
retail industry through integrating multiple available channels to enhance seamless …

While research into customer engagement receives much attention, few studies have
examined why consumers engage in social commerce and the resulting consequences for …

Since their introduction in the early 2000s, the use of social networking websites has
exploded. Many businesses are seeing increased revenue due to their social commerce …