Digital mediation in business-to-business marketing: A bibliometric analysis

B Kumar, A Sharma, S Vatavwala, P Kumar - Industrial Marketing …, 2020 - Elsevier
Digital mediation in business-to-business marketing is becoming increasingly important to
firms, due to customer needs and evolving technological environments. The extensive …

A bibliometric analysis of extended key account management literature

P Kumar, A Sharma, J Salo - Industrial Marketing Management, 2019 - Elsevier
Key account management (KAM) has played an important role in business, and this study
reviews key account management research using bibliometric techniques. This review …

Purchasing and supply management (PSM) competencies: Current and future requirements

L Bals, H Schulze, S Kelly, K Stek - Journal of purchasing and supply …, 2019 - Elsevier
Abstract Purchasing & Supply Management (PSM) competencies are the individual-level
foundations of organisational PSM performance. In light of recent developments in the …

Business-to-business selling in the post-COVID-19 era: Develo** an adaptive sales force

D Rangarajan, A Sharma, T Lyngdoh, B Paesbrugghe - Business Horizons, 2021 - Elsevier
The COVID-19 pandemic has changed how salespeople interact with customers and with
business-to-business (B2B) organizations. Organizations must confront the shifts in how …

Dynamic and global drivers of salesperson effectiveness

DP Claro, C Ramos, RW Palmatier - Journal of the Academy of Marketing …, 2024 - Springer
Sales research has long established that salesperson individual and team drivers are key
for executing effective selling strategies. Yet radical changes in the sales context in the past …

Value (co-) creation in B2B sales ecosystems

S Rusthollkarhu, P Hautamaki… - Journal of Business & …, 2021 - emerald.com
Purpose Digital ecosystemic business environments challenge dyadic approaches to value
creation and particularly to business-to-business (B2B) sales. This paper aims to offer a …

Sustainability research in business-to-business markets: An agenda for inquiry

A Sharma - Industrial Marketing Management, 2020 - Elsevier
Corporate interest in the topic of sustainability has increased in prominence. Most of the
research on sustainability has a business-to-consumer focus, with limited research …

How the introduction of digital sales channels affects salespeople in business-to-business contexts: a qualitative inquiry

FM Bongers, JH Schumann… - Journal of Personal selling …, 2021 - Taylor & Francis
Supplier firms in business-to-business (B2B) contexts increasingly are introducing digital
sales channels. This marks a fundamental change for salespeople, in particular, given the …

A conceptual framework for understanding the antecedents and consequences of social selling: a theoretical perspective and research agenda

B Barney-McNamara, J Peltier… - Journal of Research in …, 2020 - emerald.com
Purpose The purpose of this paper is to provide a detail review of the social selling literature
and to offer future research needs. Social selling has gained the attention of sales …

Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration

T Schaefers, S Ruffer, E Böhm - Industrial Marketing Management, 2021 - Elsevier
Within the context of servitization, manufacturing firms increasingly offer outcome-based
contracts (OBCs) which sell the outcome of a manufacturing process instead of the …