Politicians use a variety of expectations to justify the delegation of public services to public,
semi-public or private organizations. This article reveals expectations of delegation, as well …

Background Lean is a quality improvement management system from the Toyota
manufacturing industry. Since the early 2000's, Lean has been used as an intervention for …

Public managers across countries are faced with challenges of attracting and retaining high‐
quality employees in the context of widespread financial constraints and increasing inter …

The authors use data from the British Skills and Employment Surveys to document and to try
to account for sustained work intensification between 2001 and 2017. They estimate the …

Lean thinking has recently re-emerged as a fashionable management philosophy,
especially in public services. A prescriptive or mainstream literature suggests that lean is …

Recent work has called for more research to be carried out exploring how professional
projects develop in conjunction with wider processes of institutional change. We respond to …

Public organizations are immersed in challenging contexts, having to meet and balance
internal and external demands for transparency, accountability, political goals, and specific …

This article provides a theory-driven framework simultaneously linking Lean Management
and Six Sigma (LM&SS), enabling HRM and strategic climate to outcomes in health care …

The paper's goal is to advance at understanding of the public management framework after
decades of administrative reform under the New Public Management (NPM) hegemony …

This article considers employees' experiences of a major organisational redesign project,
which sought to deploy robotics technologies to improve the performance of National Health …