Total quality management (TQM) implementation in the Nigerian construction industry
Purpose Lack of strict compliance to the principles of total quality management (TQM) by
construction organizations has brought about poor quality of the finished building projects …
construction organizations has brought about poor quality of the finished building projects …
The mediation role of innovation in the relationship between total quality management and performance of small and medium scale enterprises
Purpose This study examined the mediation-moderation role of innovation and market
dynamism in the association between total quality management (TQM) practices and the …
dynamism in the association between total quality management (TQM) practices and the …
The relationship between quality management practices, organizational innovation, and technical innovation in higher education
Purpose This paper aims to investigate the effects of quality management practices (QMPs)
on innovation in higher education (HE), and how organizational innovation (OI) may …
on innovation in higher education (HE), and how organizational innovation (OI) may …
Enhancing the quality and competitiveness of small businesses: A pooled cross-sectional analysis
Compared with large organizations, small businesses have been slower to adopt quality
management practices. This study combined the context-free perspective with the …
management practices. This study combined the context-free perspective with the …
Competing models of quality management and financial performance improvement
Six competing models of quality management and financial performance improvement are
hypothesized and statistically tested, using data from a survey of general managers of 288 …
hypothesized and statistically tested, using data from a survey of general managers of 288 …
Modelling interrelationships of quality management, information technology and entrepreneurial culture and their impact on performance from Indian IT enabled …
Purpose This paper attempts to empirically model and analyse interrelationships of quality
management (QM), information technology (IT) and entrepreneurial culture (EC) with its …
management (QM), information technology (IT) and entrepreneurial culture (EC) with its …
Exploring the effects of a modified higher education performance service quality model on organisational sustainability: The case of Malaysian Polytechnics
Higher education service quality and performance in technical and vocational education and
training (TVET) is critical for develo** human capital for economic survival; however, the …
training (TVET) is critical for develo** human capital for economic survival; however, the …
A framework for Crosby's quality principles using ISM and MICMAC approaches
N Agrawal - The TQM Journal, 2020 - emerald.com
Purpose The purpose of this paper is to examine Philip B. Crosby's 14 quality principles and
analyze the interaction between them. Hitherto no research has been published on the …
analyze the interaction between them. Hitherto no research has been published on the …
The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers
S Lee, SK Lee, JW Park - Sustainability, 2024 - mdpi.com
A company's brand equity is built through sustainable development. Sustainability practices
are increasingly being adopted by a wide range of organizations, with the aviation industry …
are increasingly being adopted by a wide range of organizations, with the aviation industry …
[PDF][PDF] Nexus between total quality management and competitive advantage in Jordanian banking sector: the mediating effect of quality performance
Nexus between total quality management and competitive advantage in Jordanian banking
sector: The mediating effect of quality pe Page 1 Corporate Governance and Organizational …
sector: The mediating effect of quality pe Page 1 Corporate Governance and Organizational …