At what level (and in whom) we trust: Trust across multiple organizational levels

CA Fulmer, MJ Gelfand - Journal of management, 2012 - journals.sagepub.com
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …

Advice taking and decision-making: An integrative literature review, and implications for the organizational sciences

S Bonaccio, RS Dalal - Organizational behavior and human decision …, 2006 - Elsevier
This paper reviews the advice-giving and advice-taking literature. First, the central findings
from this literature are catalogued. Topics include: advice utilization, confidence, decision …

From creativity to innovation: The social network drivers of the four phases of the idea journey

JE Perry-Smith, PV Mannucci - Academy of management review, 2017 - journals.aom.org
Interest has burgeoned, in recent years, in how social networks influence individual
creativity and innovation. From both the theoretical and empirical points of view, this …

The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer

DZ Levin, R Cross - Management science, 2004 - pubsonline.informs.org
Research has demonstrated that relationships are critical to knowledge creation and
transfer, yet findings have been mixed regarding the importance of relational and structural …

Understanding the impact of explanations on advice-taking: a user study for AI-based clinical Decision Support Systems

C Panigutti, A Beretta, F Giannotti… - Proceedings of the 2022 …, 2022 - dl.acm.org
The field of eXplainable Artificial Intelligence (XAI) focuses on providing explanations for AI
systems' decisions. XAI applications to AI-based Clinical Decision Support Systems (DSS) …

Appropriate reliance on AI advice: Conceptualization and the effect of explanations

M Schemmer, N Kuehl, C Benz, A Bartos… - Proceedings of the 28th …, 2023 - dl.acm.org
AI advice is becoming increasingly popular, eg, in investment and medical treatment
decisions. As this advice is typically imperfect, decision-makers have to exert discretion as to …

Perceived 'usefulness' of online consumer reviews: An exploratory investigation across three services categories

P Racherla, W Friske - Electronic commerce research and applications, 2012 - Elsevier
Online reviews, a form of online word-of-mouth (eWOM), have recently become one of the
most important sources of information for modern consumers. Recent scholarship involving …

Humans rely more on algorithms than social influence as a task becomes more difficult

E Bogert, A Schecter, RT Watson - Scientific reports, 2021 - nature.com
Algorithms have begun to encroach on tasks traditionally reserved for human judgment and
are increasingly capable of performing well in novel, difficult tasks. At the same time, social …

Measuring trust in organisational research: Review and recommendations

B McEvily, M Tortoriello - Journal of Trust research, 2011 - Taylor & Francis
Although the organisational literature is increasingly converging on common definitions and
theoretical conceptualisations of trust, it is unclear whether the same is true for the measures …

Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment …

C Keding, P Meissner - Technological Forecasting and Social Change, 2021 - Elsevier
AI-augmented decision-making processes promise to transform strategic decisions around
innovation management. However, despite a growing body of research on algorithmic …