Transitioning to human interaction with AI systems: New challenges and opportunities for HCI professionals to enable human-centered AI

W Xu, MJ Dainoff, L Ge, Z Gao - International Journal of Human …, 2023 - Taylor & Francis
While AI has benefited humans, it may also harm humans if not appropriately developed.
The priority of current HCI work should focus on transiting from conventional human …

From automation to autonomy and autonomous vehicles: Challenges and opportunities for human-computer interaction

W Xu - Interactions, 2020 - dl.acm.org
Automation has been widely used to ensure reliable performance. Over the past five
decades, a great amount of research has been conducted, primarily by the human factors …

[BOOK][B] Work domain analysis: Concepts, guidelines, and cases

N Naikar - 2016 - books.google.com
A comprehensive treatment of work domain analysis, this book covers fundamental topics
such as abstraction, decomposition, and structural means-ends and part-whole relations-the …

[BOOK][B] Cognitive work analysis: co** with complexity

DP Jenkins, NA Stanton, GH Walker - 2017 - taylorfrancis.com
'Complex sociotechnical systems' are systems made up of numerous interacting parts, both
human and non-human, operating in dynamic, ambiguous and safety critical domains …

Defining the functional resonance analysis space: Combining Abstraction Hierarchy and FRAM

R Patriarca, J Bergström, G Di Gravio - Reliability Engineering & System …, 2017 - Elsevier
Abstract System-thinking and related systemic methods enhance traditional risk and hazard
assessments and accident analysis, as well as system design. The Functional Resonance …

[HTML][HTML] Cognitive work analysis: An influential legacy extending beyond human factors and engineering

N Naikar - Applied ergonomics, 2017 - Elsevier
Jens Rasmussen's multifaceted legacy includes cognitive work analysis (CWA), a framework
for the analysis, design, and evaluation of complex sociotechnical systems. After considering …

Translating concepts of complexity to the field of ergonomics

GH Walker, NA Stanton, PM Salmon, DP Jenkins… - Ergonomics, 2010 - Taylor & Francis
Since 1958 more than 80 journal papers from the mainstream ergonomics literature have
used either the words 'complex'or 'complexity'in their titles. Of those, more than 90% have …

[BOOK][B] Command and control: the sociotechnical perspective

GH Walker, NA Stanton, DP Jenkins - 2017 - taylorfrancis.com
Military command and control is not merely evolving, it is co-evolving. Technology is creating
new opportunities for different types of command and control, and new types of command …

An intelligent sociotechnical systems (iSTS) framework: Toward a sociotechnically-based hierarchical human-centered AI approach

W Xu, Z Gao - arxiv preprint arxiv:2401.03223, 2024 - arxiv.org
Insights:-The human-centered AI (HCAI) approach and the sociotechnical systems (STS)
theory share the same goal: ensuring that new technologies such as AI best serve humans …