In the last few years, there has been a rise in interest in ride-hailing as a novel form of urban
transportation and mobility service. This comprehensive literature analysis evaluates how …

The proliferation of ridesourcing services has raised both hopes and concerns about their
role in cities. The impacts of ridesourcing services are complex and multi-faceted. Through …

Transport workers were among the most affected by the COVID-19 crisis. In several
countries, public transport and delivery drivers were considered essential workers during the …

Two-sided mobility platforms, such as Uber and Lyft, widely emerged in the urban mobility
landscape. Distributed supply of individual drivers, matched with travellers via intermediate …

One of the challenges faced in understanding platform gig work is who are the gig workers
involved in this novelty labour relationship. We attempt to answer it by using mobile phone …

Mobility as a service (MaaS) is an emerging framework that integrates multiple transport
services into a single and intuitive platform. This paper contrasts the urban passenger …

This study investigates the relationship between belief structures (perceived compatibility,
self-efficacy, and subjective norm), behavioral adaptation, satisfaction, and continuance …

Crowdsourced logistics is develo** rapidly during and post COVID-19. As key workers of
crowdsourced logistics, gig workers' commitment is essential for the sustainable …

This article analyses the effects of the pandemic on the work process at two digital delivery
platforms operating in Argentina and Chile: Rappi and PedidosYa. Using semi‐structured …

With the prosperity of sharing economy, more part-time and freelance suppliers (ie, drivers)
join on-demand mobility services. Because of suppliers' autonomy and behavioural …