The rising use of artificially intelligent (AI) technologies, including generative AI tools, in
organizations is undeniable. As these systems become increasingly integrated into …

The many scholars approaching Industry 4.0 today need to confront the lack of an agreed-
upon definition, posing serious limitations to theory building and research comparability …

This article discusses the digitalization efforts of 26 leading manufacturing firms, the
difficulties encountered, and how they can be handled. It shows that many firms are far from …

The present study investigates the effect of the interaction between digitalization and
servitization on the financial performance of manufacturing companies. We challenge the …

Purpose The authors seek to understand the process of digital servitization as a shift of
manufacturing companies from the provision of standard products and services to smart …

Servitization describes the addition of services to manufacturers' core product offerings to
create additional customer value. This study aims to identify the key themes and research …

The evolution of intelligent manufacturing has had a profound and lasting effect on the future
of global manufacturing. Industry 4.0 based smart factories merge physical and cyber …

Industry 4.0 is expected to impart profound changes to the configuration of manufacturing
companies with regards to what their value proposition will be and how their production …

Purpose The main purpose of this paper is to analyse the current literature situation in terms
of relationships between Industry 4.0 and quality management and TQM. The author wanted …

The role of digital technologies in service business transformation is under-investigated.
This paper contributes to filling this gap by addressing how the Internet of things (IoT), cloud …