A systematic literature review of the stereotype content model in the fields of psychology and marketing: Main themes examined in the literature and an agenda for …

G Luna Cortes - Frontiers in Psychology, 2024 - frontiersin.org
The stereotypes content model indicates that two traits (ie, warmth and competence) govern
individuals' impression formation. The great variety of research that has used this theory …

Application of the stereotype content model in marketing: a three-level review and future research

X Guo, H Liu, Y Zhang - Journal of Contemporary Marketing Science, 2022 - emerald.com
Purpose The aim of this research is to examine the application of the stereotype content
model (SCM) in the field of marketing from macro (the country of origin), meso-(corporate …

How cool virtual streamer influences customer in live-streaming commerce? An explanation of stereotype content model

W Gao, N Jiang, Q Guo - Journal of Retailing and Consumer Services, 2025 - Elsevier
Virtual streamers, powered by sophisticated artificial intelligence technologies, have been
increasingly adopted in live-streaming commerce. Despite the rise in relevant studies, little is …

Are brands re-evaluated when consumers learn about brand origin misperceptions? Outcomes, processes, and contingent effects

T Mandler, F Bartsch, KP Zeugner-Roth - Journal of Business Research, 2023 - Elsevier
This study develops and empirically tests an integrative model of what happens when
consumers learn about brand origin misperceptions (BOM). The proposed model suggests …

Shifting standards in consumer evaluations of global and local brands after product-harm crises

E Sayin, NZ Aydınoğlu, A Özsomer… - Journal of …, 2024 - journals.sagepub.com
Building on shifting standards theory from social psychology, the authors suggest global
versus local branding as an important categorization that affects consumers' reactions to …

The indelible stains: Exploring destination stereotypes after crisis events

TT Yang, WQ Ruan, YQ Li, SN Zhang, Y Zhou - Tourism Management, 2025 - Elsevier
Popular perceptions of a destination could be shaped and changed by a crisis event, even if
this event was at an end. However, few studies have explored the content and formation of …

[HTML][HTML] Unveiling the power of supplier-country image on B2B customers' perceptions: beyond the product's beauty

CF Crespo, NF Crespo, SC Silva - International Business Review, 2025 - Elsevier
Researchers in business-to-business (B2B) sectors often assume that findings regarding
country-of-origin (COO) effects on end consumers can be directly applied to the industrial …

When apologies backfire: a moderated mediation model of exposure by NGOs, companies' hypocrisy, and consumers' political orientations

S Grappi, C Barbarossa, V Gabrielli… - Journal of Marketing …, 2024 - Taylor & Francis
To determine when and why a company's apology for a moral transgression might backfire,
this study considers a rarely researched cue: exposure of company misconduct by non …

Buffering or catalyzing? The impact of brand age on consumer responses to competence-related versus ethics-related brand crisis

Y Gao, Y Cai, S Banik - European Journal of Marketing, 2025 - emerald.com
Purpose Brand crises are widespread in the marketplace and how consumers perceive and
respond to such crises is crucial for brand survival. This paper aims to elucidate the critical …

What induces corporations to engage in controversial marketing and environmental practices? A linguistic perspective

M Rahman - International Marketing Review, 2024 - emerald.com
Purpose Linguists classify the world's languages into two types: futured and futureless.
Futured languages (eg French) require speakers to grammatically mark future events, a …