Food product quality, environmental and personal characteristics affecting consumer perception toward food

S Rai, PP Wai, P Koirala, S Bromage… - … in Sustainable Food …, 2023 - frontiersin.org
Food industries are develo** new processing technologies, resulting in the emergence of
new product categories, including ready-to-eat meals, functional foods and beverages, and …

How does the consumer choose a restaurant? An overview of the determinants of consumer satisfaction

LDA Zanetta, MC Xavier, MP Hakim… - Food Research …, 2024 - Elsevier
The failure rate of restaurants is high in many countries, primarily because of the complex
relationships between services and customers. Therefore, improving restaurant customer …

The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service

S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury… - The TQM …, 2023 - emerald.com
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …

The effect of perceived risk, brand image and perceived price fairness on customer satisfaction

I Bernarto, A Purwanto, RR Masman - Jurnal Manajemen, 2022 - ecojoin.org
This study aims to analyze the effect of perceived risk, brand image and perceived price
fairness on customer satisfaction at Japanese restaurants in Jakarta, Indonesia. The target …

Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness

Q Zhang, SK Ariffin, C Richardson, Y Wang - Journal of Retailing and …, 2023 - Elsevier
The rapid development of mobile payment has attracted many competitors and made
customer retention a crucial issue for mobile payment service providers. This study …

Service transformation under industry 4.0: Investigating acceptance of facial recognition payment through an extended technology acceptance model

Y Zhong, S Oh, HC Moon - Technology in Society, 2021 - Elsevier
Technological development has drastically changed customers' daily lives by offering them
new ways to shop. It also creates more opportunities for business to achieve sustainable …

Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions

NJ Slack, G Singh, J Ali, R Lata, K Mudaliar… - British Food …, 2021 - emerald.com
Purpose The purpose of this study is to investigate the effect of fast-food restaurant service
quality (compound effect of food quality, physical environment quality and employee service …

Mass prestige, brand happiness and brand evangelism among consumers

M Mansoor, J Paul - Journal of Business Research, 2022 - Elsevier
Grounded on the Masstige theory, this study examines the direct and indirect impact of Mass
Prestige of a Brand (MPB), Brand Perception (BP), and Propensity to Pay the Premium …

[HTML][HTML] Investigating customer behavior of using contactless payment in China: A comparative study of facial recognition payment and mobile QR-code payment

Y Zhong, HC Moon - Sustainability, 2022 - mdpi.com
Emerging technologies have made tremendous changes in people's daily lives, and they
have profoundly influenced their economic and consumption activities. Recently, the COVID …

The impact of the wellness tourism experience on tourist well-being: The mediating role of tourist satisfaction

L Liu, Y Zhou, X Sun - Sustainability, 2023 - mdpi.com
On the basis of the bottom-up spillover theory, this study explores the influence of the
wellness tourism experience on tourists' well-being. Considering wellness tourists as the …