Exploring drivers of fintech adoption among elderly consumers

Y Choi, S Han, C Lee - Technology in Society, 2024 - Elsevier
As the digital economy expands, understanding the integration of elderly consumers into this
paradigm becomes crucial. This study presents a nuanced exploration of the factors that …

The Impact of Online Banking Services on Customer Spending Behavior

K Altamimi, SM Fadhel, A Hamdan… - … Conference on Business …, 2022 - Springer
This paper is aimed on examining and testing the effect of mobile banking services on
customer spending behavior and the changes caused by this influence of the COVID-19 …

[PDF][PDF] THE FACTORS INFLUENCING CUSTOMER SATISFACTION IN MOBILE BANKING

KK Moragudi - 2024 - e-research.siam.edu
The primary objectives of this study include assessing how mobile banking impacts
customer satisfaction, as well as identifying key factors that influence customer satisfaction …

[BOOK][B] Strategies for Leveraging Financial Technology to Improve Retail Banking Services in Nigeria

P Iwegbu - 2023 - search.proquest.com
The lack of financial technology (fintech) can harm banking operations. Bank managers
need strategies to leverage fintech to satisfy customers and retain market share in the highly …

[PDF][PDF] Customers Intention For Usage Intensity And Continuation Of Mobile Banking App: An Empirical Study

A Jain, H Singh, DD Chaturvedi - Webology (ISSN: 1735-188X), 2021 - webology.org
In this mobile driven era, mobile phones have become a necessity of today's lifestyle.
Banking sector has also taken the initiative to meet the demand of time by launching the m …