Using order-level data from Uber Technologies, we study how the COVID-19 pandemic and
the ensuing shutdown of businesses in the United States in 2020 affected small business …

Although the ability to produce exploratory innovations is important for firm performance,
firms face difficulties in producing exploratory innovations because knowledge is often …

This systematic review critically examines the technological, organizational, and
environmental (TOE) factors influencing e-commerce adoption among small and medium …

The prevalence of platform-based business models, enabled by the advancements of digital
technologies, has tremendously changed the way how individual firms innovate. This study …

Local brick-and-mortar (B&M) retail stores have traditionally served customers only in a
proximal geographic area with their existing operations from a physical store. Emerging …

When managing major disasters, authorities may ask residents to comply with certain
guidelines that change community members' daily routines. In these situations, authorities …

Rapid improvements in underlying technologies coupled with the diminution of contact-
based interactions are resulting in commensurate increases in the supply of and demand for …

Technology, market, and competitive dynamics are requiring firms in restaurant/food service
supply chains to improve their analytics capabilities, which have tended to lag behind other …

Firms must allocate resources effectively to cope with uncertainty, which can manifest as a
disruption and an opportunity. Although information technology (IT) is a means to cope with …

The Covid-19 pandemic has dramatically changed consumer purchase behavior, and the
“stay-at-home order” policy has altered the operations of brick-and-mortar (B&M) retail …