Cognitive biases in search: a review and reflection of cognitive biases in Information Retrieval

L Azzopardi - Proceedings of the 2021 conference on human …, 2021 - dl.acm.org
People are susceptible to an array of cognitive biases, which can result in systematic errors
and deviations from rational decision making. Over the past decade, an increasing amount …

Search under uncertainty: Cognitive biases and heuristics: a tutorial on testing, mitigating and accounting for cognitive biases in search experiments

J Liu, L Azzopardi - Proceedings of the 47th International ACM SIGIR …, 2024 - dl.acm.org
Understanding how people interact with search interfaces is core to the field of Interactive
Information Retrieval (IIR). While various models have been proposed (eg, Belkin's ASK …

A checklist to combat cognitive biases in crowdsourcing

T Draws, A Rieger, O Inel, U Gadiraju… - Proceedings of the AAAI …, 2021 - ojs.aaai.org
Recent research has demonstrated that cognitive biases such as the confirmation bias or the
anchoring effect can negatively affect the quality of crowdsourced data. In practice, however …

Dr ChatGPT tell me what I want to hear: How different prompts impact health answer correctness

B Koopman, G Zuccon - Proceedings of the 2023 conference on …, 2023 - aclanthology.org
This paper investigates the significant impact different prompts have on the behaviour of
ChatGPT when used for health information seeking. As people more and more depend on …

This is not what we ordered: Exploring why biased search result rankings affect user attitudes on debated topics

T Draws, N Tintarev, U Gadiraju, A Bozzon… - Proceedings of the 44th …, 2021 - dl.acm.org
In web search on debated topics, algorithmic and cognitive biases strongly influence how
users consume and process information. Recent research has shown that this can lead to a …

Mitigating bias in search results through contextual document reranking and neutrality regularization

G Zerveas, N Rekabsaz, D Cohen… - Proceedings of the 45th …, 2022 - dl.acm.org
Societal biases can influence Information Retrieval system results, and conversely, search
results can potentially reinforce existing societal biases. Recent research has therefore …

The effects of crowd worker biases in fact-checking tasks

T Draws, D La Barbera, M Soprano, K Roitero… - Proceedings of the …, 2022 - dl.acm.org
Due to the increasing amount of information shared online every day, the need for sound
and reliable ways of distinguishing between trustworthy and non-trustworthy information is …

Viewpoint diversity in search results

T Draws, N Roy, O Inel, A Rieger, R Hada… - … on Information Retrieval, 2023 - Springer
Adverse phenomena such as the search engine manipulation effect (SEME), where web
search users change their attitude on a topic following whatever most highly-ranked search …

Comprehensive viewpoint representations for a deeper understanding of user interactions with debated topics

T Draws, O Inel, N Tintarev, C Baden… - Proceedings of the 2022 …, 2022 - dl.acm.org
Research in the area of human information interaction (HII) typically represents viewpoints
on debated topics in a binary fashion, as either against or in favor of a given topic (eg, the …

The Answer Bot Effect (ABE): A powerful new form of influence made possible by intelligent personal assistants and search engines

R Epstein, V Lee, R Mohr, VR Zankich - PloS one, 2022 - journals.plos.org
We introduce and quantify a relatively new form of influence: the Answer Bot Effect (ABE). In
a 2015 report in PNAS, researchers demonstrated the power that biased search results have …